Data Analyst III

Data Analyst

We are hiring a Data Analyst to join our growing team. This is a net-new role focused on building a brand-new reporting system from scratch using customer and employee feedback. The analyst will play a critical role in organizing data, generating insights, and guiding product enhancements. This is not a dashboard cleanup roleit's an opportunity to architect a new solution using internal tools and an external AI platform.

Key Responsibilities

• Data Collection and Organization: Source and consolidate feedback from multiple channels. Standardize tagging and categorization for consistent analysis.
• Data Analysis: Conduct recurring analyses to identify patterns, themes, and pain points.
• Insight Generation: Deliver actionable insights to guide product development and feature enhancements.
• Strategic Input: Help stakeholders understand customer needs to improve products and retention.
• Reporting: Create and publish scheduled and ad hoc reports. Respond to data inquiries across the organization.
• Documentation: Define reporting requirements, validate data components, and document processes.

Qualifications

Required Experience

• 510+ years of experience in data analysis or a related field
• Proven ability to manage multiple priorities and collaborate across teams
• Experience with relational databases and query/statistical tools
• Strong communication and follow-through skills
• Demonstrated ability to present full analyses (not just dashboards) to VP-level leadership

Preferred Skills

• Experience with AI tools
• Familiarity with Pivot and OpenSearch
• Analytical mindset with a focus on insight generation

Tech Stack

• Tableau
• Excel

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.