Senior Analyst, Customer Facing Supply Chain

Senior Analyst, Customer Facing Supply Chain

As a Senior Analyst, Customer Facing Supply Chain, you will support the development and maintenance of strategic supply chain partnerships with key customers. Your primary responsibilities will include data analysis, identifying opportunities for operational improvements, and ensuring alignment with customer KPIs. You will assist in enhancing several functional areas, including planning, distribution, logistics, and orderbook management, while safeguarding service model adherence and supporting continuous improvement initiatives.

Let's break down that day-in-the-life a bit more.

Strategic Account Focus

• Assist in developing Supply Chain partnerships with strategic customers to continuously assess their needs.
• Utilize data analysis to identify opportunities for operational improvement and efficiency.
• Explore potential new business models and capabilities.

Process Governance

• Support adherence to service models in collaboration with internal stakeholders.
• Validate customer operational terms in the supply chain domain for any contractual agreements.

KAM Performance Tracking

• Ensure VF performance measurements are aligned with customers' KPIs.
• Measure our performance as our accounts measure us.
• Create a KA 360 view to increase visibility on key critical indicators.

Key Activities & Value Creation:

• Data preparation and analysis to support the communication process with key customers to explore requirements, identify operational enhancement opportunities, and consider potential new business models (e.g., direct shipment).
• Collaborate with key functions to ensure customer and functional operational needs are analyzed and prioritized accordingly.
• Work with internal functions to define and ensure service execution in line with customer needs.
• Ensure alignment between VF performance measurement and customers' KPIs we must measure ourselves as the customer measures us.
• Analyze customer supply chain requirements for feasibility and adherence to service model guidelines, especially when deviations occur from standard conditions.
• Perform root cause analysis on key operating processes from order collection to invoicing and returns to maximize efficiency and support achieving SLAs.
• Support cost-to-serve optimization initiatives, detecting inefficiencies and addressing improvements through detailed data analysis.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you'll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 3+ years of experience and professional achievements.

The foundation skills you will need in this position are:

• Bachelor's degree or equivalent from four-year college or university (preferred concentration in Engineering, Supply Chain or Business Management)
• Equivalent years of experience in a substantially similar industry may be considered in lieu of a degree, as determined by the nature of the specific job and the hiring manager's criteria
• Minimum 3 years of experience in E2E supply chain management, with a strong emphasis on data analysis
• Location requirement: hybrid role, minimum 3 days in office.

Hiring Range: $73,440.00 USD - $91,800.00 USD annually

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.