Customer Service / Administrative Assistant

Customer Service / Administrative Assistant

Our client, a leading organization in the retail and distribution industry, is seeking a Customer Service / Administrative Assistant to join their team. As a Customer Service / Administrative Assistant, you will be part of the customer support department supporting sales and client relations. The ideal candidate will have excellent communication skills, a proactive attitude, and a strong commitment to delivering exceptional service, which will align successfully in the organization.

Job Title: Customer Service / Administrative Assistant

Location: New Rochelle, NY

Pay Range: $20.00-$22.00/hr

Shift: Monday-Friday, 9:00am - 5:00pm

What's the Job?

• Manage customer inquiries and take orders using all communication channels (phone, email, etc.)
• Work closely with customers on the phone to help them select the right items and upsell when appropriate
• Provide a high level of customer service to ensure customer satisfaction
• Reach out to lapsed customers during slow periods to re-engage and foster ongoing relationships
• Assist with various business development projects to support company growth

What's Needed?

• Customer service or sales experience
• Strong verbal and written communication skills
• High energy and initiative to proactively support team goals
• Computer savvy with proficiency in relevant software tools
• High level of professionalism and a positive attitude

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Gain valuable experience in customer service and sales
• Be part of a team that values diversity and inclusion
• Potential for growth within the organization
• Supportive management committed to your success

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.