Clerk, Mail (NYBO)

NYBO Mail Room Operations

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose: Maintain day-to-day operation of the NYBO Mail Room and provide mail services throughout the NYBO offices to include picking up, receiving, sorting, and delivering mail. The base pay range for this role is $16.50 - $21.37. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions:

• Mail Handling & Distribution: Sort and distribute incoming/outgoing U.S. mail, overnight packages, interoffice correspondence, and product samples across multiple floors and departments.
• Shipping & Courier Coordination: Prepare shipments, operate postage machines, determine cost-effective shipping methods, and coordinate with courier services (FedEx, UPS, etc.) for deliveries and issue resolution.
• Sample Management: Organize and distribute product samples; remove and stage samples designated for charity or disposal.
• Mailroom Operations: Maintain cleanliness and organization of the mailroom, monitor equipment, record postage meter readings, and initiate service calls as needed.
• Reporting: Provide daily updates to the mailroom dashboard and track charity bin usage and movement.
• Facilities Support: Assist with tasks as directed, including conference room setups, supply deliveries, and other building-related needs.
• Inventory Audit: Conduct monthly inventory audit to ensure all mailroom and facility supplies are maintained at par levels.
• Space Audit: Conduct monthly audit of assigned floors to verify proper seat assignments and ensure name labels at cubicles and offices are accurate and up to date.
• Copy Room Space Audit: Conduct monthly audit to ensure assigned copy rooms are clean, well-organized, and meet company standards.
• Perform other duties as assigned by the Mail Center Manager.

Competencies:

• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
• Plans, Aligns and Prioritizes

Qualifications and Special Skills Required:

• High school graduate or equivalent
• 1-3 years' experience in a high-volume corporate mail distribution department or facilities management maintenance department required
• Must demonstrate independent decision-making abilities
• Must possess strong time management skills
• Must be self-motivated and work well with minimal supervision
• Familiarity with MS Outlook, Excel and Word software

Physical Requirements/ADA:

• Job requires ability to work in an office environment.
• Requires sitting, standing, walking, pushing/pulling carts, lifting, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.
• This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, and client support.
• Must be able to stand up to a maximum of 8 hours a day.
• Must be able to lift 50 pounds.

Supervisory Responsibilities: None

Disclaimer: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.