Customer Logistics Manager - Dedicated Transportation

Manager Customer Logistics

Move your career forward with Ryder! If you are up to the challenge, apply now to work for one of the largest and most respected names in logistics, transportation, fleet maintenance, and supply chain services in the world!

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function and is responsible for all aspects of operations and account management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

In addition to a comprehensive benefit package, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering
• The stability and peace-of-mind that comes with working for a world-class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
• 12 weeks of paid maternity leave
• Additional day of Paid Time Off for military veterans

We are seeking the best and most promising candidates to provide creativity, agility, and superior customer service that will exceed our customer's expectations. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for you! You must be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration, and Safety. The ability to embrace and utilize technology as part of your daily routine is crucial. In addition, you are the management and professional representative of the Ryder organization.

If your work experience and/or education align with the requirements and responsibilities listed below, apply now! Essential functions:

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and safety management
• State/local/federal regulations compliance

Additional responsibilities:

• Performs other duties as assigned

Skills and abilities:

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required. Advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of customer/company local and federal regulations advanced required
• Fundamental knowledge of supply chain management components intermediate required
• Strong knowledge of manufacturing and production advanced required

Qualifications:

• H.S. diploma/GED required
• Bachelor's degree in business, logistics, supply chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required. Advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of customer/company local and federal regulations. Advanced required
• Fundamental knowledge of supply chain management components. Intermediate required
• Strong knowledge of manufacturing and production advanced required

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, and dedication, we're the right company for you.