Customer Billing Coordinator

Customer Billing Specialist

As our Customer Billing Specialist, you'll be the engine behind our daily invoicing operations. You'll work cross-functionally with logistics, procurement, customer support, and finance to ensure every invoice is accurate, timely, and aligned with our high standards.

Your day-to-day:

• Generate and process invoices for customer orders and co-manufacturer sales (raw materials & packaging)
• Reconcile shipment data using EDI 945s, BOLs, and delivery confirmations from 3PLs
• Resolve discrepancies between ordered and shipped quantities before invoicing
• Ensure pricing, discounts, and units of measure are correctly applied in our ERP system (Business Central)
• Transmit invoices via SPS Commerce (EDI) and ERP email workflows
• Validate customer/item setup and report errors to Data Services
• Collaborate with procurement, customer support, and finance to close month-end billing
• Maintain audit-ready documentation (BOLs, PODs) and support internal/external audits

What you bring:

• 3+ years in customer billing, order entry, or invoice processing (12 years OK with BA degree)
• Experience with ERP systems (Business Central, SAP, NetSuite, etc.)
• Familiarity with EDI platforms (SPS Commerce preferred)
• Strong Excel skills (intermediate level)
• Ability to manage complex POs with 1020 line items
• Detail-oriented, organized, and customer service focused
• Bonus: Exposure to accounting or financial reporting (but this is not a strict AR role)

Pay and benefits:

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace type:

This is a hybrid position in Irvine, CA.

Application deadline:

This position is anticipated to close on Sep 30, 2025.