CRM & Data Analytics Intern (Hybrid) - June 2026

Staples Business To Business Opportunity

Staples is business to business. You're what binds us together.

We're searching for you: fresh talent with new ideas, innovation, passion, and drive to bring to Staples. We have student and graduate opportunities where you'll help the Staples, Inc. organization be more successful and productive while building a purposeful career. Whether you are looking for a summer internship, co-op, or an entry-level role, we'll help you develop the technical and soft skills you need to thrive in the future.

What you bring to the table:

• Collaborative able to build partnerships and work collaboratively with others to meet shared objectives
• Customer Focused able to identify and understand internal or external customer needs and interests and deliver customer-centric solutions
• Inclusive dedicated to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and cultures
• Innovative develop new insights; question conventional approaches; encourage new ideas; design and implement new solutions
• Self-Developer actively seeks new ways to grow and be challenged using both formal and informal development channels

What you'll be doing:

Data Management and Quality Control

• Perform data entry, cleansing, and import/export tasks to ensure data accuracy and integrity

User Support and Troubleshooting

• Provide basic support to end-users by answering questions, guiding them through standard Salesforce processes, and assisting with login and navigation issues
• Troubleshoot and resolve issues related to Salesforce functionalities, user permissions, and data access

Documentation and Process Improvement

• Document Salesforce workflows, procedures, and processes to streamline support and usage
• Create and manage cases for internal assistance requests, accurately categorizing and documenting issues to enhance resolution tracking

Reporting and Analytics

• Assist in the creation and maintenance of reports and dashboards to facilitate analytics and support business decision-making

What's needed - Basic Qualifications:

• Pursuing a bachelor's degree in Business, Business Analytics, Information Systems, Data Analytics, or a related field
• Must be a rising junior, graduating in May 2027, enrolled as a full-time student carrying a minimum of 12 college credits
• Proficiency in Salesforce administration, including user management, permissions, workflow automation, and familiarity with Salesforce objects, reporting, and dashboards
• Basic understanding of SDLC, agile methodologies, and experience with ticketing or case management systems
• Strong analytical and problem-solving skills with attention to detail and an interest in data analysis

What's needed - Preferred Qualifications:

• Enjoy working in teams and being highly communicative
• Able to multitask and be flexible to new initiatives
• Basic knowledge of Salesforce