Crisis Counselor

Company : Ardent Health Services

Location : Montclair, NJ, 07043

Posted Date : 25 October 2025

Job Type : Full Time

Category : Community & Social Service

Occupation : Crisis Counselor

Job Details

Overview
Join our team as a day shift, full-time, OP Crisis Intervention Crisis Counselor in Montclair, NJ.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better

Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Learn more about the benefits offered for this job.

Get to Know Your Team:

Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.

Responsibilities

The Crisis Counselor will work with patients to assess for levels of risk to self/others, identify behavioral health needs, and coordinate interventions and referrals appropriately based on case review and determination by a licensed provider.
Provide care to patients ranging in age from child (5 years) through geriatric (> 65 years).
Participate in interdisciplinary treatment planning, recordkeeping, consultation, and education for patients presenting to the Emergency Department/hospital with primary and/or secondary Behavioral Health needs.
Respond to requests by Emergency Department staff to evaluate patients either in person or virtually.
Provide Emergency Department, Post-Partum Consultations, Intake Assessments, Crisis Counseling Interventions, Case Management, and Coordination of External referrals to appropriate behavioral health levels of service.
Consult with on-site or on-call providers to review cases, provide the necessary information to assist in determining the most appropriate level of care, and coordinate admissions, transfers, and referrals accordingly.
Review and process external behavioral health referrals for inpatient admission or outpatient appointments through the crisis call center.
Obtain pre-authorizations for inpatient behavioral health admissions.
Accurately document all clinical assessments, interventions, pre-authorization information, and updates to EMR documentation in EPIC appropriately.
Adequately assess for and implement appropriate interventions to maintain patient safety on the unit.
Perform any and all other duties assigned.

Qualifications
Job Requirements

Bachelor's Degree in psychology or a human service-related field
1-year experience working in behavioral health

Preferred Job Requirements

Mental Health Screener Certification
Experience working in a crisis or hospital setting.
Knowledge of Epic is a plus.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.