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Crisis Counselor

Ardent Health Services

Company : Ardent Health Services

Location : Montclair, NJ, 07043

Posted Date : 15 September 2025

Job Type : Full Time

Category : Community & Social Service

Occupation : Crisis Counselor

Job Details

Overview
Join our team as a day shift, full-time, OP Crisis Intervention Crisis Counselor in Montclair, NJ.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
  • Learn more about the benefits offered for this job.
Get to Know Your Team:
  • Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.
Responsibilities
  • The Crisis Counselor will work with patients to assess for levels of risk to self/others, identify behavioral health needs, and coordinate interventions and referrals appropriately based on case review and determination by a licensed provider.
  • Provide care to patients ranging in age from child (5 years) through geriatric (> 65 years).
  • Participate in interdisciplinary treatment planning, recordkeeping, consultation, and education for patients presenting to the Emergency Department/hospital with primary and/or secondary Behavioral Health needs.
  • Respond to requests by Emergency Department staff to evaluate patients either in person or virtually.
  • Provide Emergency Department, Post-Partum Consultations, Intake Assessments, Crisis Counseling Interventions, Case Management, and Coordination of External referrals to appropriate behavioral health levels of service.
  • Consult with on-site or on-call providers to review cases, provide the necessary information to assist in determining the most appropriate level of care, and coordinate admissions, transfers, and referrals accordingly.
  • Review and process external behavioral health referrals for inpatient admission or outpatient appointments through the crisis call center.
  • Obtain pre-authorizations for inpatient behavioral health admissions.
  • Accurately document all clinical assessments, interventions, pre-authorization information, and updates to EMR documentation in EPIC appropriately.
  • Adequately assess for and implement appropriate interventions to maintain patient safety on the unit.
  • Perform any and all other duties assigned.
Qualifications
Job Requirements
  • Bachelor's Degree in psychology or a human service-related field
  • 1-year experience working in behavioral health
Preferred Job Requirements
  • Mental Health Screener Certification
  • Experience working in a crisis or hospital setting.
  • Knowledge of Epic is a plus.
Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

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