Corporate Accounts Director - Brands - GWW - US - Remote

Corporate Accounts Director (Brands & NHOP)

The Corporate Accounts Director (Brands & NHOP) is responsible for developing and implementing the overall strategy for key corporate accounts through the development and implementation of annual customer business plans to drive revenue generation for the corporation. Additional responsibilities include contract negotiation, margin management, and category management.

Responsibilities:

• Act as primary corporate contact with assigned customers.
• Maintain, build, and expand the customer relationship and key points of contact at all levels within the customer's organization.
• Coordinate, direct and develop key functional areas and team members within the company to achieve key performance objectives, including revenue generation and margin enhancement, and meet or exceed customer expectations for all assigned accounts.
• Functional areas include but are not limited to pricing strategy and administration, program development and implementation, category management, marketing, forecasting, rebate administration, sales reporting, brand standards, and product development.
• Lead and actively participate in the development of new products and programs with key internal and external stakeholders to address customer needs and bring value to the customer.
• Lead the planning and execution of all brand-wide initiatives.
• Lead all customer-facing activities including product presentations, trade shows, and customer sponsored events.
• Create and implement customer business plans utilizing the OGSIM (Objectives, Goal, Strategies, Measurement, and Initiatives) template.
• Continuously update and revise plans to meet customer goals.
• Conduct business reviews with the customer at least quarterly.
• Oversee contract negotiation and implementation, including the master distribution agreement, rebate structure, and pricing structure.
• Lead the development and presentation of all Requests for Proposal
• Work closely with other functional areas including field Sales, Product Development, Marketing, Customer Service, Planning, Purchasing, and Finance to surround the customer and exceed their expectations.

Qualifications:

Education:

• Bachelor's degree in Business, Sales or Marketing required. MBA highly preferred.

Experience:

• 10 years of related experience, including 5 years managing large, multi-location accounts. Hospitality background preferred.

Professional Skills:

• Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.
• Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff.
• Mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.
• Able to manage large, complex projects.
• Uses time effectively.
• Excellent listening, negotiation and presentation skills.
• Ability to build and maintain strong relationships with staff and customers.
• Understand team dynamics and works well independently and within a team structure.
• Capable of working with others proactively and constructively.
• Works well with various personality types and diversity.
• Respond promptly to requests for service and assistance as needed.
• Follow up as needed.
• Identifies and resolves problems promptly.
• Gathers and analyzes information skillfully.
• Develops alternative solutions.
• Displays willingness to make decisions.
• Exhibits sound and accurate judgment.
• Makes timely decisions.
• Attention to details and accuracy.
• Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.
• Strong understanding of financial concepts (including pricing and forecasting)
• Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access, and Outlook).
• Familiarity with Phocas, PeopleSoft, and Salesforce.com preferred.

Physical Demands:

• Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• Frequently required to sit and reach with hands and arms.
• Must occasionally lift and/or move up to 20 pounds.

Work Environment:

• The noise level in the work environment is usually moderate.
• While this position will primarily work in an office or home environment, travel (approx. 50%), including overnight, is required to attend client meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows.
• May be required to utilize personal vehicles for business travel that may result in long periods of sitting.
• Must maintain a valid driver's license and provide proof of current automobile insurance coverage as set forth by Sysco.
• If working remotely, you must have the required software to ensure timely communications and dedicated workspace free of distractions to participate in customer or conference calls in a business-friendly environment.
• This position may require evening and weekend work depending on customer needs.