Core Accounts Transformation Product Manager - Vice President

Core Accounts Transformation Product Manager - Vice President

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Job Overview

The Citi Core Accounts Transformation Product Manager (VP), is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. A strategic mindset must blend strong analytical and excellent communication skills to learn concepts, make recommendations on key decisions and negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Accountable for supporting significant direct business results. Deep expertise as a Product leader responsible for managing broad constructs in a complex, global ecosystem inclusive of strategic planning, product performance management, and client experience optimization is essential. Strong working knowledge of risk management practices and control framework inherent to managing global products is also required.

Responsibilities

• Partners across product disciplines, assists in managing the overall performance of a given product suite and monitors performance drivers for the products and portfolios
• Responsible for implementing and maintaining targeted programs under the Transformation and Core Accounts strategic roadmap including program planning, execution, and oversight
• Perform key analytic assessments with large amounts of data that influence gap assessments, mitigation or remediation recommendations for transformation life cycle work efforts
• Drive collaboration across key partners to document a cohesive product construct roadmap inclusive of right placement activities, enhancements, migrations, and new product introductions across regional markets and TTS
• Serve as liaison and credible challenge for segment product owners and the migrations readiness team regarding migration program status updates, product related issues/resolution
• Support the Client Change Management team regarding Client impact and required readiness efforts associated with defined product mapping constructs associated with migrations
• Builds consensus and awareness of value proposition for the migration and modernization throughout the organization and key partners
• Manipulate multiple data sets, complete detailed analyses, challenge data sources then communicate results to senior leadership
• Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients as it relates to migrations and client readiness
• Participates in/facilitates product discussions with partners including legal, credit risk, operations and systems capabilities to ensure seamless delivery of program expansions
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Prepares and manages status reporting of key programs including collaboration across multiple groups.
• Prepares and supports the creation of leadership materials and presentations regarding program updates, targeted analysis, and other topics as required
• Provide quality review and oversight to the development process including Epic/Story refinement

Qualifications

• 5+ years of experience in large scale or complex transformation programs or in-depth product management ownership
• In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
• Level of expertise and demonstrated experience in Product Management and/or Product Development discipline
• Level of expertise and demonstrated experience in Agile delivery
• Enterprise mindset and strategic thinker with ability to solve complex problems
• Exceptional communicator, with well-developed analytical, written and verbal communication skills
• Experience with and confidence in creating and delivering executive presentations to senior managers
• Ability to document key themes, gain consensus and push through to decisions and execution
• Ability to influence at all levels within the organization and work confidently in a highly matrixed environment
• Ability to drive consensus across various stakeholder groups and foster an environment amenable for change
• Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
• Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers

Education

• Bachelor's/University degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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