Coordinator, Facilities II

Store Facilities Coordinator

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

Coordinates facilities repairs as assigned to include HVAC, electrical, plumbing, lighting, flooring, ceiling, roofing, elevator, fire systems, signs, pest control, energy management, landscaping, and other general repairs. Coordinates associated vendor activities. Records work requested, maintains detailed records, and consistently follows up on all requests and outstanding work orders. Reviews and approves competitive vendor quotes for high value repairs. Audits vendor performance and assists in vendor selection and allocation. Oversees design and execution of multi-store capital and expense projects. Analyzes repair history and techniques to identify opportunities to minimize repetitive issues, improve processes and vendor performance.

Essential Functions

• Promptly respond to verbal and written maintenance and repair requests for all assigned facilities to maintain their appearance, function, and reliability, incorporating positive customer service and efficient, professional administrative techniques. Coordinate work with management, all constituencies, assigning work to appropriate vendors and contractors based on their ability and cost. Negotiate and/or bid work to obtain competitive pricing and the best quality.
• Maintain cumulative records of all work completed and monitor all scheduled maintenance actions and progress using ServiceChannel. Manage assigned work orders to minimize work order aging and all outstanding requests for proposals, and work orders.
• Review and code invoices and record costs of all maintenance work to stay within budgets and develop new budgets.
• Coordinate and follow-up on all assigned work to ensure the vendor is achieving our standards and expectations. Negotiate, review and submit for management approval all contracts. Approve high value WOs and capital projects up to Manager level. Identify, screen and assist in onboarding new vendors when needed.
• Maintain Certificates of Insurance and Indemnification Agreements on all vendors.
• Coordinate work as necessary with other departments, including Real Estate Property Management, Store Operations, Loss Prevention and Risk Management.
• Coordinate justification, analysis and execution of multi-store capital and expend programs such as HVAC replacements, ADA upgrades.
• Provide and utilize analysis of historical repair costs to identify process improvements and opportunities to minimize ongoing repetitive issues.
• Assist in the maintenance and updates to departmental data files, and historical information to ensure an ongoing record of equipment and processes for stores and department.
• Perform other duties as assigned by the Manager, Store Facilities including coverage of other departmental areas.

Competencies

• People: Collaboration
• Self: Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
• Business: Plans, Aligns and Prioritizes

Qualifications and Special Skills Required

• High school graduate or equivalent
• 2-4 years of previous experience in Facilities or Construction Management
• Knowledge of PC skills including, Microsoft Office applications including Word & Excel, Energy management systems. Knowledge of CMMS (maintenance) systems a plus.
• Ability to obtain bids or requests for proposals and negotiate contracts.
• Knowledge of accounting and budgeting processes.

Physical Requirements/ADA

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position. This position may be performed remotely anywhere within the United States.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.