Consumer Compliance Consultant - ROQA External Exam Management

Company : M&T Bank
Location : Getzville, NY, 14068
Posted Date : 15 September 2025
Job Details
Job Title
As a member of First Line Risk, Regulatory Oversight & Quality Assurance (ROQA), External Exam Management EEM) team, associate will develop, implement and execute various operational risk/compliance-related initiatives at the business line level, to include production of materials for both internal and external exams, provide expertise and support for the business line during such exams. Associate will also analyze various State and Investor regulations/requirements to determine the relevance to business lines. ROQA EEM team supports the Retail Loan Servicing and Customer Asset Management Divisions for all Investor exams.
Primary Responsibilities
- Work with business line to efforts to adhere to risk management best practices.
- Ensure all activities and work products are appropriately vetted and approved by Management/Senior Leader, as appropriate.
- Provide support and guidance to junior members of the team to ensure forward progress on investor exams to meet deliverable dates.
- Prepare and present updates and communication to various levels of management.
- Analyze various State and Investor regulations/requirements to determine the relevance to business lines. Work with the business line to develop and implement appropriate policies and procedures to ensure compliance with the regulations/requirements.
- Manage External Exam Management weekly/monthly reporting.
- Manage the process of identifying corrective actions and formulating solutions that minimize the impact of identified compliance issues.
- Support business line by providing technical compliance expertise in furthering business line initiatives and resolving issues to ensure policies, procedures and controls result in material compliance.
Supervisory/Managerial Responsibilities
May serve as a team lead
Education and Experience Required
Bachelor's degree or equivalent work experience. Minimum three years' relevant industry experience, to include one year of compliance experience. Demonstrated knowledge of risk management strategies and the financial industry.
Advanced analytic and risk management understanding Ability to work well with all levels of management. Must possess self-motivation and organizational skills. Four years' supervisory/work leadership experience preferred. Excellent written and verbal communication skills. Attention to detail. Four years' departmental experience preferred. Solid working knowledge of personal computers and software utilized by the Division.
Education and Experience Preferred:
- Solid understanding of the mortgage residential life cycle.
- Proficient with MSP/screen data elements.
- Innovative mindset with data, analytics/automation to enhance the audit coordination process
- Team Player who can also resolve problems independently with little supervision / Advanced problem-solving skills / critical thinking skills
- Ability to execute in a fast paced, high demand environment while balancing multiple tasks and work under time constraints in support of various assignments.
- Self-motivated, results driven.
- Strong presentation skills.
- Adept at maintaining professionalism during challenging assignments.
- Strong interpersonal skills necessary for business partner relationships within and outside the organization.
- Advanced knowledge of Excel and PowerPoint is preferred.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,985.72 - $119,976.20 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location: Getzville, New York, United States of America
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