Concessions Manager

time type

Full time

posted on

Posted 30+ Days Ago

job requisition id

R100112287

POSITION:












Concessions Manager

DEPARTMENT:








Food & Beverage Services

REPORTS


TO:












Senior Operations Manager

FLSA STATUS:












Exempt

Summary

As the worlds leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the worlds most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound


expertise


. Our focus is YOU!


Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

The Broward County Convention Center is undergoing a


n


exciting time


of change and growth with new shows


booking and a


+


$1


bn expansion nearing completion in 2025


this includes a new HQ Hotel, currently the largest ballroom in S


E USA


, multiple meetings rooms, exhibition hall and a


brand-new


kitchen leading to


a total


1.2 m


sqft




(under roof)


of LEED Gold-certified space


across the campus.

The Savor F&B team has a need for a


dynamic and experienced




C


oncessions Manager


.


Th


e


Manager will


be responsible for


managing concessions operations in the facility


.

Essential duties and

responsibilities

• 
  
  
  Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean-up
  
  
  .
  
  
  
  
  

  
  

• 
  
  
  Assists
  
  
  in the training of concessions employees engaged in the
  
  
  preparing
  
  
  .
  
  
  and cooking
  
  
  foods
  
  
  to ensure high quality, efficient and profitable food service.
  
  
  
  
  

  
  

• 
  
  
  Purchases refreshments, according to
  
  
  anticipated
  
  
  demand and familiarity with public taste in food and beverages.
  
  
  
  
  

  
  

• 
  
  
  Directs storage, preparation, and serving of refreshments by other workers at refreshment stand or circulating throughout audience.
  
  
  
  
  

  
  

• 
  
  
  Assigns concessions workers to locations.
  
  
  
  
  

  
  

• 
  
  
  Tabulates receipts and balances accounts.
  
  
  
  
  

  
  

• 
  
  
  Inventories supplies on hand at end of each day or other designated period.
  
  
  
  
  

  
  

• 
  
  
  Works within guidelines for food and labor costs.
  
  
  
  
  

  
  

• 
  
  
  Other duties as assigned.
  
  
  
  
  

  
  

Education and/or Experience

• 
  
  
  Associate
  
  
  s
  
  
  degree
  
  
  .
  
  
  
  
  

  
  

• 
  
  
  One to two
  
  
  plus years related experience and/or training, or an equivalent combination of education and experience.
  
  
  
  
  

  
  

• 
  
  
  Bachelors degree preferred.
  
  
  
  
  

  
  

• 
  
  
  Previous
  
  
  management experience in a similar venue
  
  
  
  
  

  
  

Skills and Abilities

• 
  
  
  Strong orientation to customer service and ability to collaborate with other staff members in the facility.
  
  
  
  
  

  
  

• 
  
  
  Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting.
  
  
  
  
  

  
  

• 
  
  
  Strong written,
  
  
  verbal,
  
  
  and
  
  
  interpersonal skills
  
  
  
  
  Results oriented individual with the ability to meet required budgetary goals.
  
  
  
  
  

  
  

• 
  
  
  Excellent organizational, planning, communication, and inter-personal skills.
  
  
  
  
  

  
  

• 
  
  
  Ability to train workers in preparation and cooking of foods to ensure high quality, efficient and profitable food service.
  
  
  
  
  

  
  

• 
  
  
  Communicates efficiently and effectively. (Bilingual English/Spanish a plus)
  
  
  
  
  

  
  

• 
  
  
  Ability to function in a fast-paced, team-oriented environment.
  
  
  
  
  

  
  

• 
  
  
  Proficiency
  
  
  in Microsoft Office.
  
  
  
  
  

  
  

Supervisory Responsibilities

• 
  
  
  Oversees supervision of hourly staff.
  
  
  
  
  

  
  

• 
  
  
  Helps to develop and implement
  
  
  appropriate SOPs
  
  
  and training programs.
  
  
  
  
  

  
  

• 
  
  
  Fulfills supervisory responsibilities
  
  
  in accordance with
  
  
  ASM GLOBAL's policies and applicable laws.
  
  
  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
  
  
  
  
  

  
  

Qualifications

• 
  
  
  To perform this job successfully, an individual must be able to perform each essential duty
  
  satisfactorily.
  
  
  
  
  
  

  
  

• 
  
  
  The requirements listed below are representative of the knowledge, skill, and/or ability
  
  
  required
  
  
  . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  
  
  
  

  
  

• 
  
  
  Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
  
  
  
  
  

  
  

Working Conditions

• 
  
  
  Works throughout the building. Subject to wet floors, temperature extremes and excessive noise; must be able to
  
  
  lift up
  
  
  to 50 pounds in weight.
  
  
  
  
  

  
  

• 
  
  
  Substantial walking and manual dexterity to
  
  
  operate
  
  
  equipment is
  
  
  required
  
  
  .
  
  
  
  
  

  
  

NOTE:




The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal

Opportunity/Affirmative

Action employer, and encourages Women,

Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal

Contractor


.

Applicants that need reasonable


accommodations


to complete the application process may contact HR at (954) 302-8890.