Compliance Director Business Oversight, Consumer Deposits, Digital and Marketing Strategy, and Technology Enablement

Compliance Director Business Oversight

The Compliance Director Business Oversight, Consumer Deposits, Digital and Marketing Strategy, and Technology Enablement supports the development, implementation, and maintenance of a regulatory compliance program and provides independent compliance risk oversight over a broad range of business and corporate functions including, Consumer Deposit Products & Payments and related Operations, Contact Center, Retail, Digital Strategy, Fraud, Marketing and Technology Enablement and AI Strategy. Role supports the Compliance Management System and CCO mandate by managing in scope compliance aspects of the applicable laws and regulations having a significant impact on the operations or strategy of the Company. The job interacts with senior management, developing, revising, and implementing policies and procedures to ensure compliance with applicable laws and regulations and effective management and oversight of all regulatory compliance activities.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Supports the development, maintenance and continuous enhancement of programs designed to provide effective, independent regulatory compliance risk management and oversight of business line(s) supported
• Manages regulatory change and provide trusted and reliable reporting, advice and opinion to senior leadership and the Boards on the state of regulatory compliance risks, controls and outcomes
• Works closely with business leaders to develop and operationalize the business plan and deliver on Compliance programs across the bank, additionally provides oversight on risk assessment process
• Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Acts as a Compliance executive lead on various projects, overseeing and/or coordinating a diverse group of compliance professionals, project managers, analysts, business and corporate function specialists, risk and control partners, and other stakeholders
• Coordinates with regulators from the Office of the Comptroller of the Currency (OCC), Federal Reserve Bank (Fed), Consumer Financial Protection Bureau (CFPB), Office of Supervision of Financial Institutions (OSFI) and internal audit to ensure compliance
• Aids in development and enhances a scalable compliance program with effective program elements that mitigate areas of compliance risk and establish sustainable controls commensurate with the risk appetite and growth of the Bank and its relevant subsidiaries
• Provides seasoned advice and counsel for executive business partners as they pertain to compliance for new business initiatives and compliance issue resolution
• Serves as Compliance owner or resource on projects involving most critical and complex laws and regulations that have a significant impact on the operations or strategy of assigned LOBs
• Oversees the development of internal processes to identify and manage compliance risks
• Manages the review of trend analyses of Issues, Implementation, and monitoring reports for assigned teams to ensure department standards are met
• Oversees the resolution of compliance-related problems encountered by various areas of the Company as related to the most critical laws and regulations
• Provides effective challenge and oversight for evolving technologies
• Represents Department or Chairs various Company Committees to address activities that are impacted by compliance laws and regulations

Education & Experience:

• Bachelor's degree or progressive work experience in addition to the experience below
• 10+ years related experience required
• Certified Regulatory Compliance Manager (CRCM), law degree, regulatory, or risk management experience a plus
• Extensive operational knowledge as pertains to implementation of regulatory requirements
• In-depth knowledge of financial services regulatory industry practices
• Strong management experience leading regulatory compliance activities in the Real Estate Secured Lending space
• Strong management skills in the development and mentoring of employees
• Experience establishing and implementing effective regulatory strategies, policies and plans that support ongoing Company business
• Strong management, organizational and evaluative process skills. Ability to analyze complex organizational and process issues to isolate regulatory risk exposure
• Demonstrated ability to develop and maintain productive business relationships with internal partners and external regulators
• Solid understanding of technology's role in the business and compliance controls
• Effective negotiation and influencing skills
• Strong analytical skills and ability to exercise sound judgment in development and selection of compliance solutions
• Strong collaborative skills and experience leading and working in a matrix environment and on cross-functional teams
• Excellent verbal and written communications skills, including the ability to persuade and influence a broad spectrum of constituents at all levels

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation:

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.