Community Manager

Community Manager

Our client, a leading organization in the mobility and technology sector, is seeking a Community Manager to join their team. As a Community Manager, you will be part of the Customer Engagement Department supporting community relations and digital communication strategies. The ideal candidate will have excellent communication skills, proactive problem-solving abilities, and a customer-first mindset, which will align successfully in the organization.

Job Title: Community Manager

Location: Foster City, CA

Pay Range: $74/hour

What's the Job?

• Monitor social media and digital platforms for community questions, feedback, and concerns.
• Respond promptly and professionally to inquiries, ensuring consistent messaging and tone.
• Engage with users to foster trust, advocacy, and community growth.
• Collaborate with internal teams to escalate and resolve complex or high-risk incidents.
• Support incident communication processes and monitor emerging reputational risks.

What's Needed?

• 6-8 years of experience in Community Management within high-growth startup, mobility, tech, or consumer brand environments.
• Strong understanding of social media engagement, crisis communications, and incident management.
• Exceptional written and verbal communication skills with a customer-first approach.
• Ability to work flexible hours, including evenings and weekends, for 24/7 coverage.
• Comfortable with high-speed decision-making and escalation of critical issues.

What's in it for me?

• Opportunity to work in a dynamic and innovative environment.
• Engage with a diverse community and make a meaningful impact.
• Develop your skills in crisis communication and incident management.
• Collaborate with a passionate and dedicated team.
• Be part of a forward-thinking organization committed to excellence.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.