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Community Development Portfolio Manager II

Citizens

Company : Citizens

Location : Boston, MA, 02298

Posted Date : 10 October 2025

Job Type : Other

Category : Banking & Finance

Occupation : Portfolio Manager

Job Details

Overview

The Community Development Portfolio Manager II position is responsible for prudent underwriting and effective credit and risk administration with emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation, on-going portfolio maintenance activities, and client support for an assigned portfolio of existing credits and prospects primarily of medium to higher complexity.

Responsible for ensuring overall portfolio performance and asset quality remains strong and, when necessary, surfaces issues, proposes and collaborates with others on strategies and actions to limit risk and loss to the Bank. Monitors the performance of existing borrowers within the assigned portfolio and ensures compliance with financial covenants. Performs with only periodic oversight and is expected to operate with minimal supervisory intervention.

Responsibilities

Evaluate credit opportunities for suitability with respect to Community Development goals, underwriting standards, and credit policy. Collaborate with Relationship Manager as needed in preparation of TOS and commitment letter. Takes lead in underwriting process including thorough, sound risk assessment, CPS preparation and compliance with credit policy, including appropriate disclosure of exceptions. Balance thoroughness with conciseness. Demonstrate knowledge of a broad range of loan terms and conditions and understanding of loan documentation. Experience in understanding and structuring complex capital stacks, including tax credits, public grant and subsidy funding sources, including but not limited to block grants (HOME/CDBG) and HUD subsidy support (e.g., Section 8).

Portfolio includes a high concentration of commercial real estate construction loans. Ongoing responsibilities include approving monthly construction loan draws and monitoring the development budget for adequacy.

Work in conjunction with Relationship Management to secure credit approval for all proposals. Proactively recognize potential credit issues and collaborate with RM to articulate appropriate mitigants. Consistently adhere to regulatory compliance requirements. Take lead, working with RM, to negotiate loan documents and ensure loans are closed in accordance with approvals.

Specific tasks may include running financial models using a variety of formats/systems, preparing CPS/T&C/Appendices for new credit and renewal requests, Sponsor/Guarantor analyses, completion of regular compliance checks, and reviewing Sources and Uses/Flow of Funds.

Portfolio and Risk Management

Oversees assigned portfolio of credits, anticipates portfolio problems, identifies and develops solutions, handles multiple demands and competing priorities, meets deadlines and schedules associated with maintaining portfolio compliance with credit and risk policies. May audit loans post closing to ensure documentation is in accordance with approval.

Actively and effectively manages the assigned portfolio including completing annual project and sponsor reviews, proper completion and validation of credit grading models, oversight of scheduled covenant and financial reporting monitoring requirements, initiating follow-up action with RM as necessary, and tracking delinquency, exceptions, matured loans, and collateral monitoring. Maintains high quality credit file documentation.

Manages a portfolio of medium to high complexity credits, with complex organization structures, documentation, and/or collateral structures. May be responsible for some larger exposures. Anticipates portfolio/credit problems and takes action to develop solutions in partnership with RM or PM TL.

Some travel required.

Requirements

  • Bachelor Degree required: Business administration, finance, accounting, and/or economics preferred.
  • 8+ years of experience and demonstrated competency in financial analysis and credit structuring, understanding, applying credit policy, and credit monitoring and risk administration practices.
  • Prior portfolio management experience to include proposing credit and covenant structures and documenting loans.
  • Commercial Real Estate experience – debt, equity, or development – experience is preferred.
  • Tax Advantaged Investments
  • Low Income Housing Credit (LIHTC) is highly preferred.
  • Historic Tax Credit (HTC) and New Market Tax Credit (NMTC) a benefit
  • Strong verbal and written communications and interpersonal skills with ability to multitask and operate under pressure to meet deadlines.
  • Competency in Office products (Word, Excel, Power Point), Argus and spreadsheet modeling.
  • Hours per Week: 40
  • Work Schedule: M-F

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, disability, ethnicity, gender, gender identity or expression, genetic information, marital status, medical condition, military or veteran status, national origin, pregnancy, or any other category protected by federal, state and/or local laws. Employment decisions are based solely on merit, qualifications, performance and capability. Citizens is committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day.

Why Work for Us

At Citizens, you\'ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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