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Community Connect Account Manager

Ochsner Health

Company : Ochsner Health

Location : New Orleans, LA, 70112

Posted Date : 14 October 2025

Job Type : Other

Category : Sales

Occupation : Account Manager

Job Details

Ochsner Health Information Services Project Manager

This job manages the entire lifecycle of a specific information services project. Assigns personnel to various projects; directs or coordinates their activities; interfaces activities of development team with all other departments and vendors; prepares activity and progress reports; and provides general consulting and problem-solving services. Acts a single point of contact for various departments to ensure coordination among the departments and maintain overall responsibility for project deliverables while upholding project management standards and best practices.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education:

Required - High School diploma.

Work Experience:

Required - 6 years of experience in information technology; OR 4 years of experience in project management.

Preferred - 3 years of experience in information technology project management.

Certifications:

Preferred - Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified Six Sigma Green Belt (CSSGB), ICAgile Certified Professional (ICP), Certified Scrum Master (CSM) or related.

Knowledge Skills and Abilities (KSAs):

  • Proficiency in using computers, web-based applications, and software, including but not limited to Excel, Word, Access, and PowerPoint.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Excellent judgment, decision-making, delegating and leadership skills.
  • Analytical skills and logical through process in order to formulate practical solutions to problems.
  • Positive interpersonal skills and ability to effectively and professionally work with people from all backgrounds.
  • Ability to travel throughout and between facilities.
  • Ability to work variable schedule, such as nights, evenings, weekends, holidays, extended shifts, etc.

Job Duties:

  • Coordinates internal resources and vendors to provide accurate and precise execution of projects.
  • Ensures projects are delivered on time, on budget, and within agreed project scope.
  • Liaises with information services project management leadership and project stakeholders to report and escalate risks as needed.
  • Coordinates detailed risk management and mitigation with project team.
  • Develops, maintains, and tracks project status reports, statements of work, scoping documentation and other relevant documentation as needed.
  • Ensures assigned projects support the organizational and departmental goals.
  • Maintains and enhances professional competency and contributes to division wide efforts.
  • Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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