Collections Specialist

Collections Specialist

Location: Indianapolis, IN Pay: $19$21/hour (based on experience) Schedule: Full-time Onsite | Monday through Friday 8-5, with some flexibility

Position Summary

We are seeking a motivated and detail-oriented Collections Specialist to join our finance team. This role is responsible for managing the collection of outstanding accounts receivable, maintaining accurate records, and ensuring timely follow-up with clients. The ideal candidate will have strong communication skills, a customer-focused approach, and the ability to work independently in a fast-paced environment.

Key Responsibilities

• Contact customers via phone, email, and mail to follow up on past-due accounts.
• Investigate and resolve payment discrepancies and disputes.
• Maintain detailed records of collection activities and customer interactions.
• Collaborate with internal departments to resolve billing issues and ensure accurate invoicing.
• Monitor aging reports and escalate delinquent accounts as needed.
• Negotiate payment arrangements and recommend accounts for further action when necessary.
• Prepare reports on collection status and trends for management review.
• Ensure compliance with company policies and applicable regulations.

Qualifications

• High school diploma or equivalent required; associate degree in business or finance preferred.
• 1+ years of experience in collections, accounts receivable, or customer service.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (especially Excel) and accounting software.
• Ability to manage multiple priorities and meet deadlines.
• Professional, courteous, and persistent approach to collections.

Benefits

• Weekly pay
• Health, dental, and vision insurance options
• Paid time off (PTO)
• Opportunities for growth and advancement
• Supportive and team-oriented work environment

Pay Details: $19.00 to $21.00 per hour Search managed by: Lauren Ballard Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Military connected talent encouraged to apply Ref: US_EN_27_814086_3102598