CNHF Assistant Director Development, Mid-Level Giving

Overview

The Assistant Director (AD), Mid-Level Acquisition & Retention ensures the growth and stability of the Foundation’s mid-level donor program, a vital source of unrestricted revenue and a feeder for major gifts. With a focus on acquiring new $1,000+ donors and retaining supporters in the $500–$999 and $1,000–$9,999 tiers, this role helps secure sustainable funding while building long-term loyalty. The AD partners with the Direct Response team to identify new mid-level prospects and provides structured onboarding and stewardship to ensure they are engaged early and effectively. By expanding and retaining the mid-level pool, the AD strengthens the Foundation’s financial foundation today while cultivating a base of loyal donors for tomorrow’s transformational giving.

Minimum Education

Bachelor's Degree in Business Administration, Marketing, Communications or other related field (Required)

Minimum Work Experience

4 years of technical development experience with a proven record in lower level major gifts, high end annual gifts or special event execution, or managing a component of the marketing program preferably in a healthcare or academic setting (Required)

Required Skills/Knowledge

• Strong written and verbal communication skills (including phone skills such as warm tone, good speaking cadence, clear and articulate speech)
• Effective interpersonal skills that demonstrate poise, tact, patience, and courtesy
• Must demonstrate initiative, energy, confidence, strong donor service attitude, and willingness to contribute to a teamwork-driven environment
• High levels of professionalism, compassion, creativity and integrity
• Proven experience in successfully building and cultivating donor relationships
• A willingness to work collaboratively to produce fundraising strategies and tactics
• Proven sense for developing tactics to meet goals and objectives
• Ability to manage time and task completion effectively
• Strong familiarity with The Raiser's Edge software and/or other donor-related platforms

Functional Accountabilities

Fundraising

• Manage applicable giving programs, including strategy, budget, communications, solicitations, and oversight of data tracking.
• Executes donor strategy effectively through phone, email, mail, and face-to-face communication.
• Conducts meaningful touches or face-to-face donor meetings per year.
• Renews 80% of assigned donors on an annual basis.
• Secures new or upgraded annual donors at $5,000+ annually.
• Identifies Major Gifts and Planned Giving prospects annually and contribute to successful transfer of donors.
• Learns about the programs of Children’s National and effectively communicate the mission to donors.
• Conducts oneself in a professional, friendly, and truthful manner with donors and colleagues.

Research

• Researches, identifies, and promotes hand-off of high capacity donors to the appropriate Foundation Gift Officer.
• Updates fundraising database with contact notes, new information about donors and outcomes.

Organizational Accountabilities

• Anticipate and respond to customer needs; follows up until needs are met

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

• Use resources efficiently

• Search for less costly ways of doing things

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and take time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance