Client Service Leader - Transit & Rail

Company : CDM Smith
Location : Dallas, TX, 75201
Posted Date : 10 October 2025
Job Details
Client Service Leader - Transit & Rail
CDM Smith currently has a new opportunity for a Client Service Leader within the Transportation West Group to lead our transit practice in Texas. In this position, you will work with a dynamic team to continue building our transportation transit/rail business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across the greater TX region. This will include all aspects of transportation transit planning, design, construction management, and program management services with technical specialties including: rail planning/design, bus planning/design, environmental engineering, NEPA, station planning/design, and other related services. This position leads the business development activities, oversees overall client service, represents CDM Smith on transportation transit related boards or organizations, and serves as a leader in your office and throughout the organization. As a member of this team, you would contribute to CDM Smith's mission by:
- Developing new business and maintaining high-value relationships with transit clients for services in the Texas markets and others where you see opportunity.
- Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
- Serving as a key member of our strategy team promoting growth in the Texas area as well as supporting other West Group growth initiatives.
- Serving as a technical or project lead as needed on projects of significant size and strategic importance.
- Being active in professional societies in which clients or potential clients are members.
- Being a strong leader internally and externally.
Minimum Qualifications
Bachelor's degree. 12 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
Preferred Qualifications
Bachelors degree in civil, transportation, or structural engineering or related field of study. PE, AICP, other transportation related certifications. Transit engineering or planning experience at an engineering consulting firm in the TX market, including project work and business development experience with state, county, and municipal transit agencies in TX, including DART. Excellent communication, networking, and team building skills.
CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
CDM Smith reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position.
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