Client Service Coordinator, SAGE

Company : Ethos Veterinary Health

Location : Campbell, CA, 95008

Posted Date : 15 September 2025

Job Type : Full Time

Category : Administrative Assistance

Occupation : Coordinator

Job Details

Specialty Client Service Coordinator Sage Campbell

Sage Campbell specializes in many areas of veterinary medicine using the most current knowledge and treatments available to ensure the highest standards of care for our patients. Our Campbell location offers services in Emergency, Critical Care, Urgent Care, Surgery, Oncology, Internal Medicine, Neurology and Physical Rehabilitation. While our facilities feature state-of-the-art diagnostic equipment and treatment options, we also pride ourselves on a positive culture in a training environment that drives inclusiveness and camaraderie. Being part of the Campbell team provides you with opportunities to expand your skillset and practice at the top of your license or skillset! We are looking for a Specialty Client Service Coordinator to join our team! Pay Range is $23.56-27.00

About the Role

The Specialty Client Service Coordinator Oncology will play an integral role in providing exceptional client care for pets undergoing cancer treatment. This position is the first point of contact for pet owners seeking oncology services, ensuring that they feel supported, informed, and cared for through their pet's cancer journey. The coordinator will manage appointments, answer client questions, assist with billing and insurance inquiries, and collaborate with the oncology team to deliver top-notch care.

Responsibilities

Greeting clients and being the first face of Sage Campbell
Answering phone calls, scheduling appointments, and preparing our clients for their visit
Helping coordinate workflow between clients and the clinical team
Compiling veterinary medical charts
Entering client and patient data into our hospital information system
Collecting payments and other administrative duties

Basic Required Qualifications

High school diploma
1+ years of customer service experience - veterinary hospital experience strongly preferred
1+ years of hospitality experience (e.g., creating a friendly and receptive environment for clients)
Competent computer skills including reliable and consistent ability to enter data into medical records
Effective working knowledge of MS-Office Suite (Word, Excel, Outlook)
Type 45+ wpm and use 10-key calculator

Work Schedule

Full-Time
5/8 Schedule
Weekend and some holiday availability needed

Benefits

Full-time benefits include health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, 3 weeks accrued paid time off, and uniforms
Monthly in-house RACE-approved courses and staff development opportunities for all employees!

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