Client Service Associate (Class of 2026)

Client Service Associate

The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint's success. As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,750,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

Team-oriented and collaborative

Hard-working professionals who strive for excellence

Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients

Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

Work with Project Managers to develop strategies for satisfying each client project request

Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered

Identify the best leads and invite them to join our network to participate in consultations with our clients

Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Bachelor's degree, with strong academic track record

Previous internship/volunteering/extracurriculars

Work authorization required

Desire to work in a sourcing/lead generation type of role

Ability to work in a fast-paced, results-oriented environment

Excellent time management and organizational skills

Outgoing personality with the ability to speak with people at all professional levels

Intellectual curiosity and desire to learn

Excellent written and verbal communication skills

Demonstrated ability to work both individually and as part of a team

The annual base salary for this position is $70,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.

You will also be eligible for the following benefits:

15 PTO Days, 10 legal holidays, and sick days

Comprehensive Medical, dental, and vision plans

Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans

Commuter benefits and a corporate discounts

Development opportunities through the LinkedIn Learning platform

Friday happy hour, "Summer Fridays", and free snacks and beverages in the office

Year-round corporate athletic league

Casual work environment, team building, and other social events

Meet your Guidepoint Recruiter!

Initial Candidate Screen

Meet the Guidepoint Teams!

Hiring Manager Interview

Mock Assessment (Role Dependent)

Complete a simulated client request and gain more insight into the role

Interview Process Outcome

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.