Clerical Representative Cash Mgmt

Hybrid Customer Care Representative

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner. This is a hybrid position- located in Broomfield.

Essential Functions

• Operates office machines, such as photocopiers and scanners, personal computers.
• Prepares for mailing insurance and patient refunds and paperwork by utilizing multiple resources, including on-site equipment and the ability to resolve issues in a timely and accurate manner.
• Maintains supplies needed for onsite office operations.
• Manages Returned Mail.
• Indexes inbound and outbound correspondence for the department.

Skills

• Knowledge of HIPAA regulations
• Computer Literacy including troubleshooting
• Attention to detail
• Ability to self-organize
• Knowledge of operating various office equipment
• Knowledge of various software applications

Qualifications

• High School Diploma or equivalent (GED) required
• Six (6) months experience in healthcare clerical setting required
• Twelve (12) months experience in a healthcare clerical setting preferred

Physical Requirements

• Hybrid position, associate must be able to commute to the office weekly
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, or other equipment.
• May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location: Peaks Regional Office

Work City: Broomfield

Work State: Colorado

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.81 - $23.22

We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.