Claims Oversight Manager

Job Description
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Main responsibilities:
Manages the activities of the Claims Third Party to proactively identify complex claims and potential complex claims to expedite resolution; to act as a subject matter expert by providing guidance, assuring consistency while creating a culture of continual quality improvement designed to elevate overall claim mitigation results benefiting claimants and stakeholders; to develop and maintain close partnership with claims operations responsible for administering claims; to proactively foster a positive relationship and work with key resources to build best in class claims management delivery; coordinate/provide training, to provide technical/jurisdictional direction on claims adjudication; to maintain a diary on complex or high exposure claims; to work as key liaison with Operations, Safety, Finance, and other key internal business partners; to work as key liaison with insurance carriers, state agencies and other key external business partners, as necessary.

• Ensure compliance with Client Service Instructions with Third Party Administrator.
• Determine and delegate claims settlement and reserve authority.
• Provide technical support and education to the internal business partners and other customers in the Division on all related matters.
• Track, monitor and supervise workers' compensation claims administration.
• Interact with Corporate Risk Management in administration of the program.

We are looking for candidates who possess the following:

• 5-10 years claims administration experience
• Current on continuing education units per Jurisdictional requirements for licensure
• Extensive knowledge of legal and medical terminology
• Extensive knowledge of hearing and trial process and procedures
• Extensive communication skills, including speaking and training
• Excellent persuasion and interactive skills in addressing interdepartmental Workers' Compensation issues
• Extensive knowledge of utilization of Risk Management Information Systems
• Full understanding and application of reserving practices
• Solid working knowledge of applicable state claim laws, rules and regulations
• Working knowledge of regulatory agencies; OSHA, Health Department, police agencies, etc.
• Strong negotiating skills prior professional negotiation training preferred
• Broad organizational skills, including the development of workflow and reengineering analysis
• Ability to work with retail and manufacturing management on Workers' Compensation Claims issues
• 4-year college degree or equivalent work experience
• IEA, SIP required
• ARM preferred

LI-MF1
We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values
The salary range is $92,000 to $119,720 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.
A copy of the full job description can be made available to you.
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (option #4).