Change Management Lead

Change Management & Training Lead, Project Phoenix

Atlanta, GA, US, 30338

CRH Americas Materials Inc

Position Overview

Oversee Change Planning and Readiness for Project Phoenix. Oversee training delivery for planned SAP implementations. Accountable for planning, development and delivery of work areas/products listed below.

Key Responsibilities (Essential Duties and Functions)

• Change Management Strategy/Plan Refresh and Integrated Implementation
• Drive change management alignment and coordination across Phoenix projects including APEX, Coupa, Legacy System Changes, and Shared Service Center.
• Maintain detailed documentation of all change management activities, ensuring that lessons learned are captured and can be applied to future waves.
• Update status, trackers, etc.
• Work closely with project managers and other teams to ensure that change management activities are integrated into the overall project plan and timeline.
• Continuously evaluate the effectiveness of change management strategies and make improvements as needed to ensure the success of the implementation.

Stakeholder Engagement

• Work closely with Divisional, Regional and OpCo leaders and stakeholders to ensure their buy-in and support for the implementation.
• Partner with Project's Engagement/Comms Lead to develop and deploy various engagement and communications activities as part of Pilot engagement plan blueprint.

Change Readiness Assessment

• Assess the readiness of each server for the upcoming changes, identifying potential challenges and areas that need additional support.
• This includes supporting and developing materials for Template Confirmation, leadership touch points, go-live readiness criteria, analyzing poll results and determining mitigation activities as needed.

End User Training Delivery for each wave:

• Manage the delivery of ILT training to the end users identified from Role Mapping for each implementation, taking into account:
• Number of trainers available
• Number of training rooms available
• Number of users and their location

Train The Trainer (TTT) Delivery for Each Wave

• Identification of new EUT trainers and execution of Knowledge Transfer from existing to new trainers for subsequent waves via TTT sessions.

Training Strategy and Material Changes and Ongoing Maintenance

• Refresh training strategy and plan for subsequent waves
• Manage ongoing updates and changes to existing training materials for both ILT and WBL courses using SAP Enable Now.
• Update and/or creation of data used for training exercises in ILT courses where required.
• Work with Basis to ensure that training environment is still current and fit for purpose.
• Work with the CRH L&D Team to update and re-test WBL courses (where required) on CRH Success Factors for deployment to the appropriate audience from Role Mapping.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education/Experience

• Bachelor's degree in Business Administration, Management, or related field; Master's degree preferred.
• Minimum of 5 years of experience in change management or organizational development.
• Proven experience managing large-scale organizational change initiatives.

Work Requirements

• Must pass pre-employment drug screen and criminal background check
• Strict adherence to safety requirements and procedures as outlined in the Employee Handbook
• Willingness to work independently within a team environment and assist the team with other duties as required
• Must be willing to travel 50% or more of the time (unless located in Atlanta, GA).

Knowledge/Skill Requirements

• Strong understanding of change management principles, methodologies, and tools.
• Excellent communication, interpersonal, and facilitation skills.
• Ability to influence others and move toward a common vision or goal.
• Proficiency in project management and analytical problem-solving skills.
• Certification in change management methodologies (e.g., Prosci, ACMP) preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to communicate with others by telephone and in person.
• Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
• May require sitting for extended periods of time.

Work Environment

• Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
• The position may require work outside of normal business hours.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability