Certified Automotive Service Technician - CDJR of North Phoenix

Automotive Technician

The Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Join our team of expert Automotive Service Technicians at Chrysler Dodge Jeep Ram North Phoenix, AZ where your skills are not only valued, but also cultivated for long-term growth and success.

Here's why AutoNation is the ultimate destination for automotive professionals:

• Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.
• Longevity Bonus and Efficiency Incentives
• Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.
• Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate.
• Benefits On Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.
• Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.
• Generous Employee/Technicians Referral Programs (based on position)
• Employee Discounts on purchases, parts, and service

Position Overview

At AutoNation, getting customers back on the road is what drives us. We're looking for an Auto Technician or Auto Mechanic to join our team, and we're interested in talking to candidates at an experienced level. As an Auto Technician, you'll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail makes you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you'll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.

What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Diagnosing the cause of any malfunction and perform repair, if authorized by the customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal technician's tools not normally inventoried by the service department as "special tools."
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

How will I know if I am successful?

• The performance of an Automotive Technician is measured by achieving: Targeted production, Targeted sales, Targeted customer satisfaction index.

What are the requirements for this job?

• High School diploma or equivalent
• 5 years experience as an automotive technician
• ASE or OEM Certified Preferred
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver's license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?

• Master-Certified Technician
• Service Advisor
• Service Management

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.