Case Manager - William Booth Center

Location: William Booth Center (811 Maynard Ave S, Seattle, WA 98134)
Schedule: Monday-Friday, 8:00am-4:30pm
Pay: $31.64/hour
Status: Regular Full-Time/Non-Exempt
The Case Manager will provide comprehensive case management services for clients of the William Booth Center's shelter and residential programs, including but not limited to all or part of a housing readiness assessment and an individual service plan. They will use strength-based, client-centered methodologies in order to ensure that the client is respected, motivated, and supported to reach goals identified by both the Case Manager and the client, which can include exits into permanent housing, increased household income, and connections to community resources.
Duties & Responsibilities

• Provide comprehensive case management services, including screening and assessing clients; creating and monitoring the progress of individual service plans; crisis intervention; and connecting clients to physical health, mental health, employment, housing, and other community resources.
• Coordinate with other agencies to provide services, such as those related to mental health, employment, substance abuse programs, vocational rehabilitation, and developmental disabilities.
• Continually monitor and evaluate each client's progress with their individual service plan and develop corrective action revisions as needed.
• Successfully exit clients from their programs using progressive engagement strategies.
• Foster a professional and welcoming environment with all clients, guests, vendors, and colleagues, regardless of differing identities, backgrounds, beliefs, and choices.
• Provide supportive care to residents experiencing personal crises.

Education & Experience

• Bachelor's Degree in Social Work or Human Services preferred. 3+ years' experience in case management, housing navigation, or similar experience will also be considered
• Experience working with persons experiencing homelessness in shelter / residential programs preferred

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance. Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.
Life and Voluntary Options: An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years' eligible service time. Plus, an employee-funded voluntary 403(b) option.
Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.
Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time.
Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, from day one, for exempt positions.
• Accrued vacation is eligible for use after six months' service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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