CarelonRx National Accounts Executive

CarelonRx National Account Executive

This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.

The CarelonRx National Account Executive is responsible for retention, growth, and client satisfaction strategies for the largest, most complex clients within CarelonRx National Accounts, with a specific focus on pharmacy benefit management (PBM). Typical group size is greater than 25,000 with a total book of business membership of 100,000 or more.

How you will make an impact:

• Cultivates and maintains strong relationships with key executive-level stakeholders, including VP and C-suite decision-makers, as well as national pharmacy consultant leaders.
• Develops and executes multi-year strategic account plans to achieve retention, service excellence, and business growth.
• Oversees implementation and fulfillment of complex PBM contractual arrangements including custom performance guarantees, rebate strategies, benefit design, and reporting.
• Leads the renewal process for assigned accounts, including underwriting coordination, financial analysis, proposal development, and client presentations.
• Partners cross-functionally with internal stakeholders across clinical, operations, underwriting, sales, and specialty pharmacy to deliver integrated solutions tailored to client needs.
• Drives operational excellence by resolving service issues, conducting root cause analysis, and leading recovery plans that directly impact client satisfaction and retention.
• Utilizes data analytics to monitor account performance, identify trends, and recommend strategic actions to support growth and retention.
• Supports penetration of PBM and specialty services within existing accounts by identifying and delivering innovative, value-added solutions.
• Mentors and trains lower-level account management staff to promote development and foster a high-performance client-centric culture.

Minimum Requirements:

• Requires a BA/BS and a minimum of 9 years of experience in account management, PBM, or large-scale client relationship management, or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Strongly prefer a minimum of 3 years of experience with client groups greater than 25,000 members.
• Experience in a client facing role preferred.
• Experience with PBM preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $132,636-227,376. Locations: District of Columbia (Washington, DC), New Jersey, Maryland, New York.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.