Cambria Hotel Anaheim Resort Area - Front Desk Supervisor

Overview

Join to apply for the Cambria Hotel Anaheim Resort Area - Front Desk Supervisor role at Aimbridge Hospitality .

Apply to join our team and help provide exceptional service for guests at the Cambria Hotel Anaheim Resort Area.

Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$20.00/hr - $23.00/hr

Front Desk Supervisor About the role

As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and leading a team to follow that same standard of service excellence.

Key Skills / Responsibilities

• Guest Interaction: Greet guests with a friendly and helpful attitude, ensuring check-ins and check-outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
• Operational Oversight: Track logs and reports to ensure all processes are followed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
• Financial Responsibilities: Stay informed about rates, packages, and promotions, and help maximize room revenue.
• Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates.
• Problem Solving: Address guest concerns effectively and handle workplace issues proactively.
• Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
• Technical Skills: Enter, track, and report information in brand systems.

Education & Experience

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• High School diploma or equivalent required; college coursework in a related field helpful.
• Previous supervisory experience preferred.
• Must have a valid drivers license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The new Cambria Hotel & Suites Anaheim Resort Area offers guests modern, resort-style amenities and an abundance of on-site dining and entertainment options. Stay close to popular attractions while enjoying our 30,000-square-foot water park, multiple swimming pools, an outdoor movie wall, putting green, several fast-casual restaurants and more. Located in the Anaheim Resort District, our upscale hotel offers easy access to nearby attractions. Disneyland is within walking distance, and the citys ART shuttle provides transportation to the park and is adjacent to the hotel. The Anaheim Convention Center, Honda Center, Angel Stadium and Anaheim GardenWalk are just a few miles away. Our rooms and suites offer amenities such as Bluetooth-enabled mirrors, plush linens, and spacious bathrooms.

About Evolution Hospitality

Evolution Hospitality is the dedicated lifestyle vertical at Aimbridge, creating distinct lifestyle experiences across a curated collection of independent, luxury, boutique, lifestyle, and soft-brand hotels, as well as restaurants, bars, and lounges throughout North America. Our focus on culture and results helps shape our team and operations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management
• Manufacturing

Industries

• Hospitality

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