Business Intelligence Analyst

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located in Plano, TX.

Business Intelligence Analyst

Top Skills

1. Proficient in SQL, Python, and Tableau
2. MS or BS in Mathematics, Computer Science, Engineering, or Economics
3. Solid understanding of Hadoop (Hive and Impala) & Spark (PySpark/Scala)

Position Description

Business Intelligence Analyst proficient in SQL, Python, and Tableau. This role plays a crucial part in developing impactful and engaging dashboard solutions that drive customer service strategy.

Responsibilities

• Follow agile development principles to develop and deploy cutting-edge Data Products and POCs using massive sets of structured and unstructured data.
• Ensure the data product is deployed through testing and is of the highest quality.
• Communicate the results to other members of the team in a clear and intuitive manner.
• Interface with leadership and team members regularly to brainstorm ideas, communicate progress, and risks.
• Use JIRA and Confluence as tools for Agile Project planning.
• Communicate the progress and results in a clear, concise, and timely manner with other stakeholders.

Data - Responsibilities

• Always looking out for data resources that enhance the model performance.
• Clearly communicate with PMs about the acquisition of the data sources.
• Work with team members to develop and design solutions for data products.
• Write code to clean, munge, analyze, EDA, and visualize terabytes of data.
• Proficient in EDA and visualizations.
• Debug the machine learning models with ease.
• Understand the upstream and downstream interface requirements and design the solutions accordingly.
• Always looking for avenues for automation in data pipelines wherever applicable.
• Get comfortable with following the team's sprint planning procedures.
• Clearly communicate with DE about deployment requirements.
• Work with DE to get the data in the Data Lake in the required format.

Compliance - Responsibilities

• Ensure completeness of the product.
• Make sure that the product is of the highest quality.
• Adept in documenting the analytical work. Ensure that the documentation is complete and reviewed by Team Leads.
• Ensure code meets team standards.
• JIRA for agile development.

Requirements

• You are an expert in Tableau and can craft jaw-dropping dashboards that wow stakeholders and inform strategic decisions.
• You are a solid coder who uses either SQL & Python/Spark/R/to deploy data solutions or data products into production.
• You are highly enthusiastic about uncovering actionable insights from data and conveying these insights to the business as stories that stick.
• You are a strong analytical person who loves solving business problems using massive data sets.
• You interface with leadership and team members to get clarity on your requirements, end goals, and deliverables.
• You are detail-oriented but never lose sight of deadlines.
• You always have an eye on the products you deployed and never assume that everything is ok.
• You are comfortable following the procedures and coding standards set by the organization.
• You have an MS or BS in Mathematics, Computer Science, Engineering, or Economics (required).
• You have 3-6 years of experience in Customer Service functions for consumer products, retail, tech, telecom, or financial industries.
• You have 2-4 years of experience in a Big Data environment, specifically Hive/Spark, where you have worked on solutions that scale smoothly on high-volume (1TB+) & high-dimensionality (500+ variables per schema) data.
• You have worked with massive structured/unstructured data sets before.

Must have Soft Skills

Work Style

• Be analytical and solve problems without losing sight of end goals
• Detail-oriented but never lose sight of deadlines

Procedure Oriented

• Clearly understand and agree on the standards set by the leadership and how they will be evaluated
• Maintain standards most of the time; however, should voice new procedures and systems

Interpersonal Skills

• Need to be able to empathize with the team and be able to control his/her internal state to handle the workload during ambitious targets
• Given ambitious deadlines, be proactive and extract clarity on requirements, deliverables, and tasks from PM and leadership

Quality Control

• Constantly check on models and do not assume that things are ok.
• Experience in Customer Service Operations in one of the following domains
• Telecom/retail/e-commerce/consumer packaged goods (CPG), Mobile or Consumer electronics industries
• Agile Principles/Scrum/Kanban
• Solid understanding of Hadoop (Hive and Impala) & Spark (PySpark/Scala)
• Proficient in (Python/Scala/R/Java ) & SQL
• Proficient in Data Visualization Software - Tableau/Power BI.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, and Paid Time Off, plus more!

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