Business Analyst - Loans

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst - Loans

About your role:

As a Technical Business Analyst supporting our Signature Bank Platform, you will play a critical role in loan-related initiatives by performing detailed requirements analysis, work hand in hand with developers helping them with loan processes and conducting user acceptance testing to ensure our solutions meet client and regulatory needs. This role demands a strong understanding of all aspects of loans-including origination, underwriting, servicing, and compliance. You will collaborate with cross-functional teams and stakeholders, providing leadership and guidance while serving as a subject matter expert in loan operations.

What will you do:

• Collaborate with Financial Institution clients to define and document software requirements and customization requests specific to loan workflows within the Signature application

• Analyze and troubleshoot loan-related issues in Signature, coordinating with development, QA, and product teams to implement effective solutions

• Develop detailed business requirements and programming specifications to support loan enhancements and customizations across origination, servicing, and reporting modules

• Serve as a Subject Matter Expert (SME) on Signature Core and loan functionality during development phases, mentoring team members and ensuring alignment with client needs

• Validate loan-related functionality in Signature through testing and support clients with installation, configuration, and deployment

• Contribute to continuous improvement by enhancing documentation and streamlining processes related to loan implementations and Signature platform usage

What you will need to have:

• 6+ years of experience in Business Analysis

• 4+ years of experience in gathering requirements, documenting processes, and working with development teams to create functional specifications

• Deep knowledge in loan servicing/processing systems and support

• Bachelor's Degree and/or equivalent military experience

What you will need to have:

• 6+ years of experience in Business Analysis

• 4+ years of experience in gathering requirements, documenting processes, and working with development teams to create functional specifications

• Deep knowledge on loan servicing/processing systems and support

• Bachelor's Degree and/or equivalent military experience

What would be great to have:

• 4+ years of experience with both Waterfall and Agile methodologies

• 4+ years of experience leading, facilitating, and documenting functional processes and dialogue flows

How you'll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.