Business Analyst

Company : Compunnel Software Group, Inc.

Location : Richmond, VA, 23219

Posted Date : 13 October 2025

Job Type : Full Time

Category : Information Design & Documentation

Occupation : Business Analyst

Job Details

Job Summary
We are seeking a highly experienced Business Analyst to support the implementation and integration of mission-critical law enforcement systems.
This role combines deep expertise in requirements gathering, testing readiness, and organizational change management, with a strong understanding of SaaS/cloud-based solutions.
The analyst will work full-time onsite and serve as a key liaison between business stakeholders, technical teams, and vendors.

Key Responsibilities

Lead the review, analysis, and evaluation of current business systems and user requirements.
Perform gap analysis and re-engineer business processes to align with new system capabilities.
Elicit and document functional and non-functional requirements using techniques such as interviews, brainstorming, data mining, and document analysis.
Maintain traceability matrices and process flow diagrams.
Coordinate and document communications between project teams, interface partners, and suppliers.
Identify opportunities to replace legacy systems with modern applications and processes.
Ensure supplier deliverables align with documented requirements and project schedules.
Conduct quality assurance and testing oversight, including writing and reviewing test plans.
Develop and distribute management reports on testing progress, risks, and issues.
Produce comprehensive requirement artifacts including use cases, business rules, interface requirements, activity diagrams, wireframes, test cases, traceability matrices, and error validations.
Define roles, access rights, and manage user profile security.
Lead and support user acceptance testing (UAT) in collaboration with QA teams and business stakeholders.
Provide training and support for end users during system rollout.
Represent the organization in vendor interactions and ensure alignment with agency goals.

Required Qualifications

10+ years of experience in business analysis, including COTS and SaaS implementations.
Experience with Agile, Waterfall, and Hybrid development methodologies.
Strong leadership and facilitation skills in cross-functional environments.
Proficiency in business process modeling, system integration, and SaaS/cloud-based implementations.
Experience in all phases of testing from planning through execution.
Excellent communication skills with both technical and non-technical stakeholders.
Strong organizational, analytical, and problem-solving abilities.
Self-motivated with the ability to build rapport and maintain positive working relationships.

Preferred Qualifications

Certified Business Analysis Professional (CBAP).
Experience in law enforcement, public safety, or government domains.
Familiarity with security access and user profile management.
Technical proficiency in:
Microsoft Office Suite (Word, Excel, Visio, PowerPoint, Teams)
UML and business analysis tools
Jira
Systems architecture, APIs, and databases

Education: Bachelors Degree
Certification: Certified Business Analysis Professional (CBAP)