Business Analyst

The Virginia State Police (VSP) is seeking a highly experienced Business Analyst to support the implementation and integration of mission-critical law enforcement systems. This role requires deep expertise in business analysis, including requirements gathering, process reengineering, and testing readiness. The analyst will work closely with cross-functional teams and vendors to ensure successful delivery of SaaS/cloud-based solutions, while also supporting organizational change management and end-user adoption. This is a full-time, onsite position at VSP headquarters. The pay range for this role is $40-$55/hr depending on experience.
Key Responsibilities
1. Requirements & Process Analysis
Lead the review and evaluation of current business systems and user requirements.
Perform gap analysis and reengineer business processes to align with new system capabilities.
Elicit and document functional and non-functional requirements using techniques such as interviews, brainstorming, data mining, and document analysis.
Maintain traceability matrices and process flow diagrams.
2. Documentation & Communication
Coordinate and document communications between VSP project teams, interface partners, and suppliers.
Identify opportunities to replace legacy systems with modern applications and processes.
Ensure supplier deliverables align with documented requirements and project schedules.
3. Testing & Quality Assurance
Conduct testing oversight, including writing and reviewing test plans.
Support and lead user acceptance testing (UAT) in collaboration with QA teams and business stakeholders.
Develop and distribute management reports on testing progress, risks, and issues.
4. Requirements Artifacts & Security
Produce comprehensive requirement artifacts including use cases, business rules, interface requirements, activity diagrams, wireframes, test cases, traceability matrices, and error validations.
Define user roles, access rights, and manage user profile security.
5. Training & Vendor Engagement
Provide training and support for end u during system rollout.
Represent VSP in vendor interactions and ensure alignment with agency goals.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Required Skills & Experience
Minimum 10 years of experience in business analysis, including COTS and SaaS implementations.
Strong proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint, Teams).
Experience with UML, business analysis tools, and Jira.
Understanding of systems architecture, APIs, and databases.
Experience in test planning and execution.
Strong written and verbal communication skills.
Demonstrated ability to work in cross-functional environments and manage stakeholder relationships.
Nice to Have Skills & Experience
Certified Business Analysis Professional (CBAP).
Experience with Agile, Waterfall, and Hybrid development methodologies.
Prior experience working with law enforcement or public sector agencies.
Familiarity with security access and user profile management.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.