Business Analyst

Company : eTeam, Inc.

Location : Irwindale, CA, 91706

Posted Date : 14 October 2025

Job Type : Contractor

Category : Information Design & Documentation

Occupation : Business Analyst

Job Details

Job Title: Technical Specialist/Scientist 3
Job Location - Irwindale, CA
Duration - 18 months
Hybrid in office 2 days on Wed & Thurs
This position plays a key role in managing customer enrollment and payment operations for the Client's Flexible Pricing Rate Pilot, as well as conducting additional reporting. The responsibilities include:

Receiving and validating enrollment forms from account managers
Submitting eligible customers to a third-party supplier for enrollment
Confirming enrollment status back to stakeholders
Overseeing manual enrollment processes for Automation Service Providers
Maintaining detailed metrics on enrollment activity (e.g., number of customers, MW enrolled, benefiters vs. non-benefiters)
Tracking billing status
Managing manual customer payments
Facilitating payments to contractors and other third parties

Required Skills/Attributes

BA/BS Degree in Business, Economics, Marketing, or related discipline
Four or more years of experience with business analysis
Proficiency with analytical tools such as Excel, Access, or other similar tools for tracking and reporting
Ability to understand and conduct payment processing and reconciliation
Ability to follow and improve upon business processes
Strong attention to detail to validate information on forms is correct
Experience with manual data entry
Ability to coordinate with internal teams and external stakeholders
Excellent written and verbal communication skills
Strong organizational and time management skills to handle high-volume tasks during ramp-up periods

Desired Skills/Attributes

Experience with customer programs and billing in a utility or similarly regulated environment
Familiarity with SAP
Experience using advanced analytical tools such as SAS, Power BI, or other similar tools
Experience working with budgets
Experience creating and using pivot tables, charts, and graphs, and the ability to work with larger datasets (e.g., containing data for several hundred thousand accounts)
Proficiency in identifying trends in complex data and arriving at solutions rooted in information
Comfort working in a fast-paced, deadline-driven environment
Demonstrates strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning