Business Analyst II, Selling Partner Services

Senior Business Analyst

Business Analysts are responsible for converting data into actionable business insights. They are experts in analysis and leverage a variety of data platforms and analytical tools. They provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon Selling Partner Services (SPS) is looking for a Senior Business Analyst with expertise in data analytics, a strong business acumen, an ownership mindset and ability to clearly communicate. In this role, you will leverage our data to drive efficiencies, provide key data-driven insights, enable new opportunities and innovate on behalf of business customers, in close partnership with business teams. You will manage and execute entire components of large projects from start to finish including data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. You will also support building metrics and reporting results to senior leadership. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. The complexity of research and skills for a Senior Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. A successful candidate will develop a strong understanding of our business and make data-driven conclusions to drive Selling Partner Services Experience. They will be comfortable with ambiguity while working in a fast-paced dynamic environment. They will also continuously learn new systems, and industry best practices to design new tools that help our team automate, and accelerate analytics.

Basic Qualifications:

• Bachelor's degree or equivalent
• 3+ years of experience as business analyst, data analyst, finance analyst or similar role
• 3+ years of writing SQL queries
• Experience in Excel (including VBA, pivot tables, array functions etc) and data visualization tools such as Tableau
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• Experience building and maintaining automated forecasting models, utilizing regression or statistical methodologies.

Preferred Qualifications:

• MBA or Masters in Business, Economics, Mathematics or Statistics
• Expert-level knowledge of SQL
• Strong interpersonal, written, and oral communication skills
• Advanced financial modeling & analytical skills

Key Responsibilities:

• Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
• Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
• Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.
• Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
• Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
• Generating complex queries to dive deep on process issues.
• Innovating to improve customer experience.