Assistant Store Manager

Overview

At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.

Overview Of Responsibilities

• Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling Sprouts leadership behaviors.
• Celebrate store successes and identify/address opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
• Confidently and effectively address emergencies, crises, equipment failures, and resolve issues with a sense of urgency.
• P&L ownership — manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
• Maintain compliance with all safety and food safety requirements, as measured through audits.
• Identify safety, security, and loss prevention concerns and address with the BPS team to resolve.
• Ensure federal, state, and company regulations and standards are met or exceeded, including labor, health, safety, and sanitation requirements, to maintain a safe and clean work environment.
• Drive sales growth and store experience execution anchored on Educate and Enrich standards, including consistent store conditions, ad directives, top item knowledge, and department schematics.
• Master and create an obsession around top item in-stock conditions in all departments through item management, perpetual inventory, and computer-assisted ordering.
• Oversee inventory management, including ordering, receiving, unloading, stocking, facing, and rotation with attention to code dates and sanitation.
• Oversee invoicing from distribution centers and vendors and report discrepancies as needed.
• Lead Receivers and backroom organization, cleanliness, and safety.
• Help build and maintain displays on the sales floor in compliance with company programs and standards.
• Verify all products are fresh, labeled, and priced accurately.
• Oversee price changes and remain up to date on sale prices.

Qualifications

• Be at least 21 years of age.
• Have a high school diploma or equivalent; a degree in business management, marketing, retailing, communications, advertising, or related field preferred.
• 1-3 years of retail experience; or an acceptable combination of education and experience.
• Demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
• Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
• Proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Food Safety certification.
• Able to lift 60 pounds and perform related physical tasks as required by the position.
• Stand for extended periods and navigate a store environment; ability to lift and move items as needed.
• Wear PPE as required for tasks, including non-slip, closed-toe shoes and appropriate attire.
• Tools and equipment used include, but are not limited to, phone, computer, scanners, cash register, and pallet jacks.

Pay range

The pay range for this position is $68,640.00 - $106,110.00 / year. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan for health support
• Vacation accrual plan
• Opportunities for career growth
• 15% employee discount for you and one other family member
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) retirement savings plan with company match
• Company-paid life insurance
• Contests and appreciation events throughout the year

Eligibility for Benefits

• Bonus based on company and/or individual performance
• Medical, dental, and vision coverage
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company-paid short-term disability
• Paid parental leave
• Paid holidays

Get paid every day

Sprouts Farmers Market offers DailyPay. If hired as an eligible employee, you can transfer the money you’ve already earned at no extra cost and get it the next business day, for free.

Why Sprouts

Grow with us! If you have a passion for inspiring people and fresh food, consider applying for a job at Sprouts. We focus on customer service in a neighborhood grocery setting with high-quality produce and natural options. Come grow your career in healthy living with a fast-paced company that empowers its teams.

The above statements describe the general nature and level of work performed by people assigned to this role. This is not an exhaustive list of duties or requirements. Sprouts reserves the right to amend duties as needed. Sprouts will consider qualified applicants with criminal histories in a manner consistent with applicable law. California Residents: information collected is described here.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Retail