Assistant Operations Manager

Assistant Operations Manager

Our client, a leader in logistics and supply chain management, is seeking an Assistant Operations Manager to join their team. As an Assistant Operations Manager, you will be part of the Operations Department supporting the logistics and customer service teams. The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a proactive mindset which will align successfully in the organization.

Location: Winston-Salem, North Carolina

Pay Range: $70,000 - $90,000

Shift: Monday through Friday with work from home available

What's the Job?

• Lead, mentor, and develop a team of operations specialists responsible for inbound logistics, outbound coordination, and customer escalations.
• Manage and optimize the performance of 3PL and carrier partners to ensure high standards of service and efficiency.
• Execute strategic projects from planning to completion, ensuring timely delivery and stakeholder communication.
• Analyze data on carrier rates, transit times, and inventory accuracy to identify opportunities for cost savings and performance improvements.
• Collaborate with customer experience teams to resolve operational challenges and improve the overall customer journey.

What's Needed?

• 3-5 years of experience in logistics, transportation, or supply chain management, with a focus on final mile operations preferred.
• Bachelor's degree in business, supply chain, engineering, or a related field.
• Proven leadership experience in coaching and developing teams.
• Exceptional project management, organizational, and prioritization skills with the ability to handle multiple initiatives.
• Advanced proficiency in Microsoft Excel; experience with BI tools, TMS, WMS, and ERP systems is highly desirable.

What's in it for me?

• Opportunity to make a tangible impact in a fast-paced environment.
• Engage in strategic projects that fuel organizational growth.
• Work with a collaborative and innovative team committed to operational excellence.
• Develop your skills in a dynamic logistics setting.
• Be part of a company that values diversity and continuous improvement.

Upon completion of waiting period associates are eligible for:

• Health Insurance
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!