Assistant Director, Product Research (Telematics)

Overview

The Telematics Product Design & Experience team within USRM is seeking a talented and motivated individual to join our group as our Mileage Design Lead (RAM). The Telematics Design and Experience team mission involves optimizing our current Auto product features, testing new offerings, and exploring transformative solutions through product research. To be an effective product design and experience leader, an ideal candidate must demonstrate the ability to think strategically about how to balance competing perspectives of pricing, sales, service, and economic considerations. This role seeks to help provide superior pricing capabilities enabled by best-in-class customer experiences.

Responsibilities

• As a Design lead, you will be responsible for researching what we put into market, recommending product introductions and enhancements and be responsible for ensuring that product performance meets or exceeds expectations.
• You will work closely with cross-functional teams, including USDS, Delivery, Sales and Service to ensure that our telematics products meet the needs of our customers and the market.
• Develop and execute product strategy for Mileage products and solution
• Manage and lead moderate to high complexity product analyses across multiple product offerings and functional areas
• Initiate and participate in solution brainstorming exercises leveraging expertise from external offerings and partners within Product & key functional areas
• Conduct research of competitive environment and disruptive new entrants of telematics product offerings
• Provide leadership, direction, and vision to cross-functional teams to ensure successful product launches
• Communicate updates to internal and external stakeholders regularly

Qualifications

• Master''s degree or equivalent in mathematics, economics, statistics, or other quantitative field
• Minimum 6 years relevant work experience, typically 8 years
• PhD or equivalent research beneficial
• Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem)
• Must have exceptional planning, analytical, decision making, communication, and project management skills
• Experience managing projects preferred

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and / or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit :

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran''s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

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