Arby's Director of Operations

Flynn Arby's Franchise Opportunities

Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today, we are the largest Arby's franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown, since then, to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

As a key business leader and developer in a multi-restaurant market environment, you are responsible for creating an environment where Area Directors, Restaurant General Managers, and Assistant Managers are encouraged to grow and develop. You must ensure objectives are achieved while operating within all company guidelines, cultural values, and follow ethical business practices.

Responsibilities:

• Interviews and selects Area Directors and Restaurant General Managers
• Supports and monitors Area Directors throughout the training program
• Creates an inclusive work environment that values all associates, strives for work/life balance
• Proactively leads performance through regular one-on-one coaching, assistance in developing, and reviewing progress on development plans, recognizing accomplishments, and making impartial reward decisions
• Acts as a role model for championing brand standards
• Sets stretch goals, assigns clear authority and accountability, and holds self and others accountable for performance and meeting commitments
• Within business framework and guidelines, creatively chooses options and tactics to increase sales and drive efficiency
• Anticipates problems and has well-developed responses that can be adapted to fit the situation
• Creates and maintains an environment of trust where safety and asset protection are a part of everyday operations
• Fully and actively participates in company-sponsored learning activities and seeks personal growth intellectually and organizationally
• Maintains high standards of integrity and acts consistently with the overall values of the business
• Uses systems, administrative processes, and metrics to perform "gap analysis"
• Facilitates Period Business Reviews with Area Director team to understand financial wins/losses and resolves internal strategies to overcome losses and capitalizes on wins
• Participates in Quarterly Business Reviews with executive leadership team
• Communicates changes openly, builds support for initiatives, solicits, and encourages feedback, anticipates resistance to change, explains rationale behind changes and follows up to handle change.

Requirements:

• Bachelor's degree in Business, Finance, Hospitality or Hotel/Restaurant Management, or related field, or equivalent professional experience
• Minimum 5+ years second level multi-restaurant management experience, preferably with a national chain restaurant
• 3-5+ years of supervision of multi-restaurant leaders
• Must be able to travel within assigned area and throughout the organization as requested
• Superior eye for business: demonstrated ability to analyze and impact business results at an organization level
• Excellent communication skills - written, verbal and presentation; demonstrated ability to effectively communicate, persuade, and collaborate with team and peers
• Demonstrated analytical, mathematical, and reasoning skills
• Superior organization and self-management skills
• Able to manage/lead others, integrate change, and build a diverse and effective team
• Demonstrated leadership skills; ability to achieve results through others and build an engaging culture
• Proficient in Microsoft Office Suite
• Demonstrated positive team-oriented demeanor
• Standing and walking for long periods without a break
• Work at a fast pace and may involve exposure to noise, heat, cold or other elements
• Ability to travel to other restaurants, meeting venues, etc.

Location Requirements:

Must live within geographic area being supported; ability to work extra hours, weekend hours, holiday hours, evening hours, as required; ability to accommodate the likelihood of a variable work schedule from week to week; travel within assigned area and throughout the organization as requested; driving on company business (requires valid driver's license and auto insurance coverage meeting or exceeding state requirements for property damage and bodily injury).

This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week)

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our world-class team!

What else is in it for you? A lot! You'll be eligible for monthly bonuses and a comprehensive benefits program including paid time off, 401(k) plan with company match, and medical, dental, vision and life insurance. You will have the resources you need to develop your career and leadership skills. We're passionate about you and want you on our team!

Physical Standards: The employee is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The employee should notify Flynn Arby's of any reasonable accommodation requests and may need to provide supporting medical documentation.