Senior Manager, Operations Strategy (Last Mile Del...

Senior Manager of Operations, Product Prioritization

The Senior Manager of Operations, Product Prioritization will be responsible for driving the strategic alignment, governance, and execution of prioritization processes for Walmart's Last Mile Delivery team. This leader will ensure that product initiatives are systematically evaluated, sequenced, and resourced to maximize impact against enterprise goals, operational efficiency, and customer experience. This role requires a strong balance of analytical rigor, cross-functional collaboration, and communication excellence to translate business priorities into actionable development roadmaps, while providing transparency to leadership on trade-offs, resourcing, and outcomes.

Manage the end-to-end intake process for new feature and capability requests, ensuring requests are documented, validated, and assessed for impact.

Partner with finance and functional business metric owners to quantify business and financial impact for each request using consistent evaluation frameworks.

Facilitate prioritization conversations across cross-functional stakeholders and leaders, driving alignment and ensuring tradeoff decisions are made intentionally.

Work closely with Product leadership and teams to ensure tradeoff discussions are anchored in strategic objectives, and that prioritization aligns with roadmaps and key dependencies.

Create and maintain a centralized prioritization repository that ensures stakeholders have access to the most current prioritization decisions, timelines, and tradeoffs.

Synthesize complex, competing priorities into clear executive-level views that highlight business impact, tradeoff options, and recommendations.

Leverage technology and AI to streamline prioritization workflows, reduce manual effort, and ensure accuracy and accessibility of information.

Continuously improve the prioritization process by identifying and implementing operational efficiencies, automation, and best practices.

Build and maintain strong cross-functional relationships with product, finance, operations, and business teams to ensure stakeholder alignment.

Provide regular updates and storytelling to executive leadership, ensuring prioritization decisions are well understood and tied to strategic business goals.

What You'll Bring:

4+ years of experience in strategy & operations, engineering, consulting, product management, or product strategy, with at least 1 year in a leadership capacity.

Proven track record of managing cross-functional prioritization processes in a complex, fast-paced environment.

Strong financial and business acumen, with experience collaborating closely with finance and product teams.

Exceptional communication and facilitation skills, with the ability to translate complexity into clarity for senior executives.

Exceptional organizational and coordination skills, with a proven track record of building and managing scalable mechanisms that promote operational clarity and discipline.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

Stock

Minimum Qualifications:

Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications:

Leadership of cross-functional task forces or projects. Masters: Operations Management Project Management - Project Management Professional - Certification.

Primary Location:

702 Sw 8th St, Bentonville, AR 72716, United States of America