Apartment Concierge

Concierge Position

Location: Alexandria, VA 22314

Pay Rate: $17 - $18/hr

Shift: Description:

Now Hiring: Apartment Concierge Associates!

Are you a skilled multitasker with a passion for customer service? InterSolutions is seeking Concierge professionals to provide top-tier service at apartment communities. If you enjoy interacting with people and creating a welcoming atmosphere, this could be the perfect role for you!

Why Join InterSolutions?

We offer everything you need to launch or grow your career in property management, including:

• 24/7 support and paid training
• Opportunities for permanent placement with top communities
• Referral bonuses for bringing new talent onboard

Primary Responsibilities Include:

• Create a friendly and welcoming environment for residents and guests
• Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
• Provide first-line support for resident requests, concerns, and service inquiries
• Follow up on completed service requests to ensure resident satisfaction
• Respond to emergency situations by following proper protocols and contacting the appropriate services
• Monitor and maintain common areas, ensuring cleanliness and organization

If youre professional, friendly, and ready to make a difference in a residential community, apply today and start your career with InterSolutions!

Requirements:

• Previous customer service experience
• Strong phone etiquette and excellent communication, organization, and management skills
• Highly detail-oriented and responsible
• Excellent follow-up and follow-through skills
• Self-motivated with the ability to work independently with minimal supervision
• Skilled in handling difficult situations and enforcing guidelines diplomatically
• Proficiency in Microsoft Word, Outlook, Excel, and data entry
• Ability to stand for 70% of the time and lift packages up to 20 lbs.
• Ability to work weekends as required