Adobe Journey Optimizer Senior Manager

Accenture Adobe Business Group

Accenture Adobe Business Group is a team that unleashes the powers of emotion, empathy, and excitement at an enterprise scale to create the best experiences on the planetfor our clients and their customers. We made ourselves experts at unleashing the power of Adobe, the world's most advanced customer-experience company. By combining passion, data, design thinking, and a dedicated global team of marketers, strategists, and technologists, Accenture makes it possible to realize the true potential of the Adobe platform.

We're looking for an Adobe Journey Optimizer expert to join our team in a solution consulting role to help clients adopt the Adobe Experience Cloud and support business transformation. This is a combined pre-sales and solution implementation role requiring a high level of technical platform knowledge and practical marketing activation experience.

Our Adobe Journey Optimizer Specialist contributes to the business in three main areas:

• Pre-sales Support - Working closely with our growth, alliances, and client service teams to help accelerate the sales process and onboard happy clients. This will include defining marketing technology strategy, roadmaps, and budgets as well as writing proposals and SoWs.
• Solution Implementation Working with our clients on product implementations to help them define solutions and accelerate delivery acting as a product owner, or work in support of a client product owner, on large scale implementations and transformation programs.
• Internal Capability Enablement Working with our internal teams to help accelerate practice growth through knowledge sharing, service definition, training, and partner certification.

This role will include hands-on delivery of solutions. As a solution specialist, you will act as a functional lead on large scale implementations. Accountable to a program leadership team, you will be responsible for the successful delivery of Journey Optimizer implementations as well as business enablement and migration/marketing activation work packages relating to marketing technology. To help our teams achieve successful outcomes, you will need to be resilient, decisive, and work tirelessly to lead solution delivery. This role requires a high level of flexibility, but day-to-day responsibilities will typically include:

• Organizing and facilitating discovery and business requirement gathering workshops
• Writing BRDs, Epics, and Stories
• Defining solution and technical architecture
• Owning business objectives and requirements during delivery and coordinate dependencies and priorities across multiple teams
• Overseeing acceptance testing and issue resolution
• Working with strategy and planning teams to define marketing activation use case that leverage solution capabilities and Accenture best-practices
• Leading marketing activation teams to deliver use cases, customer journeys, and campaigns

Travel may be required for this role. The amount of travel will vary from 0% to 100% depending on business need and client requirements.

Here's what you need:

• Minimum of 6 years experience working knowledge and expertise with Adobe products
• Minimum of 3 years of hands-on experience working with Adobe Journey Optimizer
• Bachelor's degree or equivalent (minimum 12 years work experience). If an Associate's Degree, must have equivalent minimum 6 years work experience.

Bonus points if:

• Evidence of leading multi-platform Adobe solutions as a product owner, technical client service lead, or solution consultant
• Adobe Experience Cloud tool certification (Adobe Journey Optimizer, Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics are desirable)
• Some experience with digital marketing, CRO, digital analytics, decisioning, campaign planning, creative, and UX disciplines

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York, or Washington as set forth below. We accept applications on an ongoing basis and there is no fixed deadline to apply.

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Minnesota $132,500 to $261,300

Maryland $132,500 to $261,300

New York/New Jersey $122,700 to $302,400

Washington $141,100 to $278,200

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change.

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