Administrative Associate II - Primary Care

Company : Boston Children's Hospital

Location : Boston, MA, 02298

Posted Date : 13 October 2025

Job Type : Full Time

Category : Administrative Assistance

Occupation : Administrative

Job Details

Position Summary:
Children's Hospital Primary Care Center (CHPCC) is here to help families raise healthy, happy children. Our locations serve more children than any other primary care practice in Boston. We are dedicated to helping parents and guardians raise happy and healthy children. We see patients beginning at birth, and will follow children through the important milestones of their development. Our dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses.

Key Responsibilities:

Transcribes and types correspondence, forms, reports, manuscripts, and other materials from recorded dictation, shorthand, or rough draft. Prepares documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreads and edits materials for grammar, punctuation, and spelling.
Answers, screens, and routes telephone calls and greets and directs patients/families, visitors and staff. Provides routine and/or standardized information within scope of knowledge and authority. Drafts responses to routine correspondence.
Schedules appointments and meetings and maintains personal calendars for physician/supervisor(s). Reserves meeting locations, orders refreshments, and prepares meeting agenda and other materials. Prepares travel arrangements as necessary. Assists in organizing and scheduling conferences, seminars, and other department-sponsored programs or events.
Maintains departmental files, records, and databases. Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.
Monitors and maintains office equipment and supply inventory. Reorders standard office supplies according to established guidelines and requests equipment repair services as needed. Communicate with hospital support service departments to request needed services.
Prepares, routes, and tracks routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays and errors.
Performs routine clerical duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials, and sorting, collating, and distributing documents. Provides positive and effective customer service that supports departmental and hospital operations.

Schedule will be 8:30am to 5pm Monday through Friday.

Minimum Qualifications
Education:

High school diploma/GED required.

Experience:

Basic computer skills required.
Previous administrative or customer service experience preferred.

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.