Administrative Assistant II

The Power of Every One

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives beginning with our own. That's the power of the Cleveland Clinic Health System team.

Job Title

Administrative Assistant II

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Endocrine Surgery-Integrated Surgical Institute

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Administrative Assistants are an essential part of Cleveland Clinic's smooth operation, allowing caregivers to focus on patient care and improving coordination between the nursing team, administrative teams and providers. This is an excellent opportunity to collaborate with physicians and nurses in our head and neck surgery department while expanding your knowledge and contributing to the delivery of exceptional patient care, work with management to develop an Individual Development Plan (ICP) and receive coaching to assist you in reaching your goals.

A caregiver in this position works days from 8:00 a.m. -- 5:00 p.m.

A caregiver who excels in this role will:

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED.
• Three years of office experience.
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point).
• Completion of an online Skills Assessment for demonstrated proficiency level.
• Demonstrate exceptional clerical, communication, and organizational skills.

Preferred qualifications for the ideal future caregiver include:

• Associate's degree.
• Typing proficiency of 35 wpm with accuracy.

Physical Requirements:

• A high degree of dexterity to produce materials on a PC/word processor, normal or corrected vision and ability to tolerate extensive sitting and frequent walking to other parts of the campus.
• Lifting or carrying of up to 25 pounds.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment.

Cleveland Clinic Health System is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability, or protected veteran status.