Account Manager 2

About the Role:

The Account Manager 2 will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals. We welcome applicants from diverse backgrounds and experiences to contribute to our inclusive work environment.

What You'll Do:

• Develop and maintain assigned client, customer, and partner relationships, fostering a culture of respect and collaboration.
• Educate assigned clients, customers, and partners on DLT core value services, ensuring accessibility and understanding for all.
• Conduct basic research to identify opportunities, valuing diverse perspectives in the process.
• Find and contact potential sales prospects, embracing a variety of outreach methods to connect with different communities.
• Develop and report monthly sales activity documentation – Sales Plays, etc., ensuring transparency and inclusivity in communication.
• Conduct general lead generation and sales activities, encouraging participation from all team members.
• Make calls to potential customers to discuss assigned client products, using inclusive language and approaches.
• Leverage DLT’s OCTO team of market executives and technologists to support assigned client growth objectives, promoting teamwork and collaboration.
• Participate in sales and marketing activities to promote client products, ensuring that marketing materials reflect our commitment to diversity and inclusion.
• Manage, document, and forecast a pipeline of opportunities to drive retention and growth of business with DLT, considering diverse client needs.
• Conduct client and customer success activities to retain and build business, actively seeking feedback from all clients.
• Investigate and resolve client and customer issues as they arise, ensuring a supportive and understanding approach.
• Document quotes and other sales activities accurately in company CRM, promoting accountability and clarity.
• Track all opportunities to support attainment of sales goals, recognizing the contributions of all team members.
• Manage agreements and credit terms as needed, ensuring fairness and equity in all transactions.
• Execute Business Planning Objectives – Internal Team and Client/Partner Joint Business Plans, fostering an inclusive planning process.

What We're Looking For:

• Education: College Degree or equivalent work or military experience.
• Experience(s): 2-4 years of sales experience, 2-4 years of general business experience, 2-4 years of customer service experience and/or team leadership experience; 1-2 years of previous job experience with public sector procurement process; Demonstrated ability to achieve sales activity and financial metrics.
• Knowledge, Skills, Abilities: Good written and verbal communication skills, strong attention to detail, MS Office skills: Comfortable with basic functions of Word, PowerPoint, and Excel.
• Preferred Qualifications: Proactive learner, resilient, problem-solving mindset, self-starter who exhibits attention to detail and organizational skills, team player capable of working collaboratively with peers and client teams, dedicated to continuous personal and company improvement.

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company