Workers Compensation Specialist

The Workers Compensation Specialist is responsible for managing the end-to-end lifecycle of workers' compensation claims-from initial incident reporting through resolution and closure. This role ensures compliance with state and federal regulations, facilitates communication between stakeholders, and supports risk mitigation strategies.
Claims Management
Oversee all phases of workers' compensation claims including intake, investigation, documentation, and resolution.
Ensure timely and accurate reporting of workplace injuries using internal systems and external platforms (e.g., RiskTrack).
Coordinate with third-party administrators, healthcare providers, and legal counsel to manage claims effectively.
Compliance & Documentation
Maintain compliance with OSHA, ADA, FMLA, HIPAA, and state-specific workers' compensation laws.
Prepare and submit required reports (e.g., OSHA logs, First Report of Injury, Public Self Insurers reports).
Audit claims data and vendor performance to ensure accuracy and cost control.
Stakeholder Communication
Serve as the primary point of contact for employees, managers, and external partners regarding claims status and next steps.
Facilitate return-to-work programs and accommodations in collaboration with HR and Safety teams.
Risk Mitigation & Analysis
Analyze claims trends to identify high-risk roles and recommend burden adjustments or safety interventions.
Support the development of workplace safety programs and training initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Required Skills & Experience
Bachelor's degree in Business, Human Resources, Risk Management, or related field (preferred).
3-5 years of experience in workers' compensation claims handling or risk management.
Familiarity with claims tracking systems such as RiskTrack, Origami, or similar platforms.
Strong understanding of medical terminology and occupational injury classifications.
Excellent communication, negotiation, and analytical skills.
Nice to Have Skills & Experience
Certified Workers' Compensation Professional (CWCP)
Associate in Claims (AIC)
SHRM-CP or PHR
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.