Wireless Sales Consultant

Wireless Sales Consultant

Wireless Zone, a Verizon Premium Retailer, is looking for driven individuals to join our team. This role is perfect for someone who wants more than just a retail job; it's an opportunity to own your success and provide world-class service while selling industry-leading wireless solutions.

About the Role

As a Wireless Sales Consultant, you won't just be working on the sales floor; you'll be an in-store expert in all things Verizon. You'll proactively reach out to leads, make follow-up calls, and engage walk-in customers to understand their needs and deliver customized wireless solutions. You'll own your book of business by developing customer relationships, managing your own pipeline, and maximizing every sales opportunity.

This is a sales-driven position, ideal for someone who is self-motivated, is energized by goals, and takes pride in delivering personalized experiences that create loyal customers.

What You'll Be Doing

• Drive in-store sales by actively engaging customers and recommending Verizon products and services that meet their needs.
• Follow up on phone leads and proactively call customers to create new opportunities and build lasting relationships.
• Own your success by creating your own sales strategies and maintaining accountability for your performance.
• Maintain a high level of customer experience ensuring each interaction is professional, informative, and memorable.
• Maximize sales through upselling, cross-selling, and identifying the right bundle of services for each customer.
• Handle all aspects of point-of-sale transactions and ensure store presentation is clean, organized, and inviting.
• Stay up to date on the latest wireless technology and promotions to stay competitive and knowledgeable.

What We're Looking For

• A motivated self-starter who takes initiative and thrives in a sales-focused environment
• Comfortable making outbound calls and speaking confidently with new and existing customers
• Passionate about delivering exceptional customer service and building long-term relationships
• Competitive mindset with a desire to meet and exceed sales goals
• Strong communication and interpersonal skills
• Adaptable and team-oriented with a willingness to learn
• Availability to work evenings, weekends, and 30+ hours per week
• 1+ year of sales experience, ideally in a customer-facing or commission-based role
• Wireless industry knowledge is a strong plus

Compensation

Total Annual Target Pay: $50,000+ (Hourly + Monthly Commission)

Benefits

50% off Verizon Wireless service

Our Company

In 1988 Wireless Zone opened its first store in Wethersfield, CT. From the moment it opened, it was a model that begged to be replicated. Today we've grown to become the largest wireless franchise in the US. We have over 400 stores, in 28 states throughout the northeast, mid-Atlantic, south, and mid-west. In addition to our franchise stores, we have a growing number of corporately owned and operated locations. We sell all the latest cellular/wireless phones, GPS navigation, wireless accessories, Verizon FIOS High Speed Fiber Optic Network, Wireless Data Devices, and pre-paid cellular services.

Our Culture

We take pride in being a first name only company and we realize that employees are the key to our continued success. Today our employees are committed to the same standards of outstanding customer service that helped to found the company. We are dedicated to being the nation's top wireless retailer by providing the best customer experience.

Our Community

The Wireless Zone franchise is passionate about community involvement and positively impacting the lives of others. The Wireless Zone Foundation for Giving was established in 2003 and offers grants to charitable organizations from donations by Wireless Zone franchisees, employees, and friends. The grants are given to support programs and organizations dedicated to improving the communities in which we operate and live.

Our Future

In December 2012, the Wireless Zone franchise was acquired by GLENTEL, the largest independent multi-carrier mobile phone retailer in Canada and a leading international provider of innovative telecommunications services. This merger is expected to open exciting new possibilities for growth for our company. We are constantly in search of other business lines that would complement our current list of services and provide another source of profit for our franchise owners.