Water and Fire Restoration Crew Chief

Lead Technician / Crew Chief

Let's get right to it work is better when it means something to you; when you know you're making a difference and contributing in tangible ways. And most importantly, when you're with a company that values your voice, your time and your talent.

At Servpro of Denver North, we've got just such an opportunity. We're searching for someone to join our team as a Lead Technician. If you're ready to dive into intriguing and rewarding work and discover multiple avenues for career development, keep reading and apply today.

What's In It For You?

At Servpro of Denver North, our people come first and that's not just a company line. Here's a peek at our best-in-class benefits package and top-notch employee culture:

• Our Lead Technician position pays $23 - $31 per hour, based on experience.
• We want our people to succeed, plain and simple. We're all about professional development, continuing education and helping your career grow in a collaborative, inclusive culture where the next big idea can come from anyone including you!
• We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
• Boring work is the absolute worst. At Servpro of Denver North, you'll work with challenging and unique customer situations every single day EVERYDAY you will make a difference in our customers' lives.
• We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Servpro of Denver North, with accommodating work schedules.
• How does a great healthcare benefits package sound? Multiple options are available for individuals and families.
• Generous 401K retirement plan with up to 4% company match.
• On-call bonus opportunities.
• Employee discounts on restoration services, from carpet and duct cleaning to restoration remodels.
• We all love to build community and camaraderie where at work we enjoy an all team monthly happy hour with food and drinks, pool and darts.
• We have a full kitchen at the office and we love to cook!
• And what better way to start off your Fridays at the office than a yummy breakfast burrito Yep! Breakfast Burrito Fridays!

With benefits as rich and diverse as our employees, you'll find a plethora of options, giving you the freedom to make the best choices for you and your family.

What You'll Do?

As a Servpro Lead Technician, you will report to the Production Manager and will be on the road responding to floods, fires and other types of restoration and mitigation situations. You will manage and complete jobs according to SERVPRO processes. During your day, you will respond to service calls, set up and establish efficient job flow, coordinate requirements for each job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. As a leader on our team, you will follow and enforce all safety procedures on the job site. And as a professional in the field, you will communicate with our office team and establish relationships with our commercial, insurance, and residential customers. As a front-line representative of SERVPRO Brand, the Lead Technician demonstrates to customers and clients the company's Here to Help Commitment.

Responsibilities:

• Drive a company vehicle you must have a satisfactory driving record.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers, follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided.
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations. Manage Servpro assets by protecting and using equipment and materials properly.
• Work with project managers, estimators, technicians, property owners and insurance adjusters.
• Perform site visits to provide scopes of work and job details and data.
• Ensure adherence to all health and safety standards and report issues.
• Have a professional appearance and a great attitude.
• Be on-call in a rotation with other team members.

Who You Are?

We are looking for an aspiring leader and team member to join our team. The ideal candidate will have at least two years of restoration experience, a strong work ethic, a willingness to get dirty and great communication skills.

Skills:

• Effective written and oral communication
• Basic math skills
• Two (2) years of experience in cleaning/restoration
• High school diploma/GED
• IICRC certifications preferred
• Xactimate experience preferred
• Ability to start and manage jobs - both physical labor and paperwork requirements
• Familiarity and understanding of general tool use and construction standards
• Familiarity with quality and health and safety standards
• Excellent organizational and time-management skills

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance.
• Repetitive pushing/pulling/lifting/carrying objects.
• This position requires a valid driver's license.
• Ability to successfully complete a background check subject to Federal and Colorado State law.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.