VP Specialty Services AdventHealth Medical Group Central Florida DivisionAltamonte Springs, FL

Vice President Specialty Services

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

General Summary:

The Vice President works in partnership with physician and health system leaders to deliver growth and high-quality, high-valued patient care with responsibility for the strategic direction of the AdventHealth Medical Group (AHMG) providers of designated service lines. The primary responsibility is to ensure that excellent daily operations of each practice are present. Operational responsibilities include leading, and directing, the operational aspects of all physician practices within their scope of responsibility. Uses leadership and personal influence to align and motivate staff and physicians energy towards goal achievement. Work collaboratively across the organization to champion creative and progressive goals. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Principal Duties and Job Responsibilities:

• Ensure that approved strategic plans are in place.
• Monitor compliance with all applicable local, state, and federal regulations.
• Monitor facility policies and procedures and makes recommendations for development and revisions.
• Establish and implement major goals, and objectives for each practice and market.
• Oversees practice budgets, billing, accounts payable and fixed asset management.
• Manage satisfaction programs for patients and employees.
• Uses sound judgment to make decisions in the best interest of the organization.
• Provides input and support to specialty committees and leadership to ensure effective governance and positive, engaged physician relationships.
• Acts as a liaison to Service Lines and external affiliates to maintain sound business relations with hospital business partners and influencers.
• Responsible for all practice operations within designated service lines.
• Oversight and implementation of electronic medical records within practices.
• Participates with hospital leadership to define and implement a physician strategy for each campus.
• Implement contractual and process strategies to link specialist physicians with hospital service lines or institutes.
• Develop and monitor processes to ensure all practice startups are managed well.
• Oversee market practice acquisitions.
• Manage practices to budget.

Overall HR Objectives:

• To ensure team members are effectively positioned for success.
• To ensure team members understand what success looks like.
• To ensure team members are held accountable for their performance on the behavioral and operations standards. Accountability is provided through focused and timely feedback. Feedback will include both recognition of success and correction for under performance.
• There is an effective process for the development of organizational leaders.

Vice President Expectations:

Strategy:

Responsible for ensuring the development and implementation of a clear physician practice strategy that engages AdventHealth partners and physicians to achieve the results desired. Ability to translate clinical/business model thinking into a deliverable executable plan.

Physician Relationships:

Responsible to engage physicians as leaders and partners in the development, implementation and assessment of comprehensive practice performance. Principally responsible for the AHMG physician relationship. This includes ongoing physician feedback on performance, strategy, contracting, mediating difficult issues and demonstrating integrity through responsive follow-up and engagement. Principally responsible for execution and maintenance of employment agreements in a proactive manner. Ability to collaborate and engage physicians on a patient centered care model in a deliberate way.

Results:

Responsible for delivering a track record of high performance in the majority of all elements of performance. This is defined as:

• Timeliness of physician contracts
• Ability to seek engagement, support of physician contracts without requiring the presence of the CEO/CFO
• Ability to meet and exceed budget targets for the practice at a minimum and manage to the top quartile performance for that practice
• Ability to engage employees that results in high performance employee engagement (World class or best practice) and participation rates above 90 percent
• Ability to achieve meaningful use requirements, patient experience greater than 75th percentile
• Ability to ensure practices are compliant with coding, monitoring, risk plan)
• Ability to achieve PQRS requirements for all practices
• Holds team and self-accountable for results

Develop Leaders:

Responsible for the hiring, selection and performance of their down line leadership team. Ability to lead and develop leaders and team members capable of demonstrating a common mission and vision that aligns with FH values. Responsible for holding team accountable for their performance on the behavioral and operations standards.

Communication:

Ability to communicate effectively and timely to physicians, down line leaders the vision, mission, values and objectives of the organization and how this relates to each member of the team. Ability to discern and communicate appropriate information to their peers and the executive team and engage in bringing forth recommendations for positive changes to AHMG overall and within their areas of responsibility.

Knowledge and Skills Required:

• Thorough knowledge of physician practice operations, strategic planning, billing and coding.
• Ability to handle a large number of tasks and projects at one time.
• Ability to communicate well orally and in writing.
• Must possess an understanding of the operation of hospital departments and service lines.
• Ability to organize workflow and communicate effectively to superiors and to motivate subordinate personnel.

Education and Experience Required:

• Bachelors degree in related field
• Minimum ten (10) years experience in a large multi-specialty physician practice

Education and Experience Preferred:

• Masters degree in Business Administration

Licensure, Certification or Registration Required:

• MGMA certification that demonstrates all six bodies of knowledge recognized by the MGMA, Certified Medical Compliance Officer (CMCO), comparable certifications

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Executive

Organization: AdventHealth Executives

Schedule: Full-time

Shift: 1 - Day

Req ID: 25032319

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.