Voice Engineer (Expert) - Full-Time Remote

Voice Engineer

BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.

This role involves a combination of independent and collaborative work and can be conducted 100% remotely. Please note: While this position will be full-time remote, there may be a need for this individual to travel to the WMA quarterly for onsite customer support.

We are looking for Voice Engineers to join our technology-based program supporting a key government customer.

Responsibilities include:

• Design, test and deploy new Voice infrastructure
• Implement next generation voice system technology (1^st article voice engineering)
• Participate in the security accreditation process for all systems
• Provide certificate management for all systems
• Perform system upgrades and patching for hardware and software
• Provide voice system engineering for new site standup
• Design, test and deploy call center technology. In addition to providing user training and transition plans
• Perform variety of tasks associated with call routing and trunking within the assigned platforms
• Participate in meetings with clients and internal departments to understand system requirements
• Monitor and ensure compliance to standards, policies and procedures
• Work in an enterprise IT environment with specific task related to Voice
• Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
• Hands-on experience with current secure communications devices (VoIP phones, STEs Viper and other devices) and infrastructure components (communications lines - POTs/ISDN/Leased line, PBXs, encryption devices, conference bridges, call management servers)
• Experience with Avaya Communication Manager, Call Center technology design and best practice

Required Education, Experience, & Skills:

• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• MGCP
• TCP/IP
• H.323
• MPLS
• DNS
• DHCP
• RTP

Preferred Education, Experience, & Skills:

• SIP signaling and call flows
• H.323
• Avaya Communications Certification
• Cisco Certified Collaboration Professional

Pay Information:

Full-Time Salary Range: $146670 - $249330

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security:

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a teammaking a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we dofrom intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.